Network Operations Capacity Engineer

Network Operations Capacity Engineer

Aeris is at the forefront of the "Internet of Things" (IoT) industry, building networks and applications to enable Fortune 500 clients to fundamentally improve their businesses. We believe IoT will have a profoundly positive impact on the world for generations to come. The improvements made possible through IoT—improving patient care, preserving our natural resources, eliminating vehicle fatalities, and providing power to remote parts of the world—are just now being realized. Headquartered in Silicon Valley with offices around the world, Aeris is the preeminent cellular IoT player globally powering critical projects across energy, connected vehicles, transportation, retail, healthcare and more.

Aeris provides a SaaS based connectivity management platform for mobile operators and enterprises. It enables organizations to realize new revenue streams from a vast variety of devices while simplifying the process and reducing the cost of connecting them to benefit from economies of scale. The platform provides access to key functionality including subscription management, eSIM/eUICC management via world class APIs and operator and enterprise self-service portals. This is built on core tenants of cloud computing and intelligence (AI/ML). And thanks to our deep expertise and our extensive trusted partner network, we are the go-to destination for those wishing to roll-out high quality global IoT deployment.

As Aeris continues to expand, we are growing our Network Operations team and that's where you come in! We are seeking a highly skilled and motivated Capacity Engineer for our Network Operations team. As a Capacity Engineer, you will be responsible for ensuring that our IoTA Network is optimized for performance, scalability, and reliability. You will work closely with cross-functional teams to analyze network usage, forecast future demands, and implement strategies to ensure the network can handle current and future requirements. Your expertise will play a critical role in maintaining network performance and supporting our customers' needs.

Key Responsibilities:

• Capacity Planning and Management:
  • Analyze current network capacity and usage to identify trends and potential bottlenecks.
  • Develop and maintain capacity models to forecast future network requirements based on growth projections, new technology deployments, and market trends.
  • Design and implement strategies to optimize network capacity and ensure scalability.
• Network Performance Monitoring:
  • Utilize network monitoring tools and software to track key performance indicators (KPIs) and ensure network performance meets or exceeds service level agreements (SLAs).
  • Diagnose and resolve network performance issues, including traffic congestion and underutilization of resources.
• Collaboration and Coordination:
  • Work with network architects, engineers, and operations teams to design and implement network upgrades and expansions.
  • Collaborate with internal teams to support network projects and initiatives.
  • Coordinate with vendors and service providers to ensure the timely delivery and integration of new network components.
• Reporting and Documentation:
  • Produce regular reports on network capacity, usage trends, and performance metrics.
  • Maintain detailed documentation of capacity plans, network architecture, and changes to the network.
• Optimization and Cost Management:
  • Identify opportunities for cost savings through efficient use of network resources and vendor negotiations.
  • Evaluate together with internal teams new technologies and solutions to enhance network capacity and performance while minimizing costs.

Key Skills & Competencies

• Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field. A Master’s degree is a plus.
• 5+ years of experience in capacity planning and management within a telecommunications environment.
• Strong knowledge of Cellular Core Network (2G, 3G, 4G, 5G) GSM, GPRS/UMTS/HSPA, LTE and 5G Circuit-switched and Packet-switched Core Network architecture and call flows
• Strong knowledge of Cellular systems (HLR/HSS, MSC/MME, GGSN/PGW, PCRF, AAA, etc.) and features (data, SMS, voice, location services, etc.)
• Proficiency in network monitoring and analysis tools (e.g., Wireshark, SolarWinds, NetFlow, etc.).
• Experience with capacity management methodologies and tools with the ability to build (design &code) capacity models
• Excellent analytical and problem-solving skills with a proactive approach to identifying and resolving network issues.
• Demonstrated technical leadership, strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to manage multiple tasks and projects simultaneously, with a strong attention to detail.

Preferred Qualifications:

• Understanding of cloud-based networking and telecom solutions.
• Experience with software-defined networking (SDN) and network function virtualization (NFV).
• Familiarity with network automation tools and scripting languages (e.g., Python, Perl, etc.).
• Certification in relevant areas (e.g., Cisco CCNA/CCNP, Juniper JNCIS/JNCIP, etc.).