Network Operations Analyst

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
160K-170K Annually
Mid level
Financial Services
The Role
Provides first-, second-, and third-line support for a highly available global financial network. Responsibilities include incident resolution, root-cause analysis, network installations, platform refreshes, service turn-ups, automation development, monitoring, documentation, change management, mentoring, on-call support, data-center visits, audits, and infrastructure projects.
Summary Generated by Built In
The Network Operations Analyst will deliver first‑, second‑, and third‑line technical support, maintenance, and monitoring of Cantor International Services Limited's highly available global financial network. The role blends day‑to‑day troubleshooting with automation initiatives, AI‑driven problem solving, and participation in infrastructure design and implementation projects across data‑center and enterprise environments. Responsibilities
  • Deliver day‑to‑day network support and resolve incidents within business recovery targets.
  • Lead root‑cause analysis for internal and customer outages and recommend corrective actions.
  • Provide technical assistance to other teams and mentor junior staff.
  • Execute project tasks such as new installations, platform refreshes, and service turn‑ups (CDN, VPN, Extranet).
  • Develop and maintain network automation scripts and AI‑based tools to reduce manual effort.
  • Create and update infrastructure documentation, design diagrams, and service review reports.
  • Maintain and enhance enterprise monitoring solutions, reviewing new tools and practices.
  • Implement BAU changes (break‑fix, moves, adds, changes) following the change management process.
  • Participate in on‑call rotation (including weekends) and a weekday shift rota covering 08:00‑16:00 or 12:00‑20:00 GMT.
  • Perform ad‑hoc duties such as data‑center visits, network audits, and power‑maintenance support.
Qualifications
  • Cisco CCNP Routing & Switching certification.
  • JNCIA‑Junos certification.
  • Wireless networking certification (e.g., CWNA or equivalent).
  • Strong fundamentals in Junos OS and Cisco IOS configuration and monitoring.
  • Hands‑on experience with routing protocols (EIGRP, OSPF, BGP) and route manipulation.
  • Knowledge of Palo Alto firewalls and F5 load balancers from implementation to operation.
  • Proficiency in scripting/automation using Python, Ansible, or similar tools.
  • Demonstrated experience in a high‑volume, high‑availability financial trading environment.
  • Experience designing, installing, and supporting enterprise Wi‑Fi (Extreme Networks a plus).
  • Creative, curious approach to applying AI tools for network operations and troubleshooting.

Compensation Expextations: $160,000 - $170,000 Total Comp


#LI-JM3

Skills Required

  • Cisco CCNP Routing and Switching certification
  • JNCIA Junos certification
  • Wireless networking certification, such as CWNA or equivalent
  • Strong knowledge of Junos OS and Cisco IOS configuration and monitoring
  • Hands-on experience with EIGRP, OSPF, BGP, and route manipulation
  • Knowledge of Palo Alto firewalls and F5 load balancers from implementation through operation
  • Proficiency with Python, Ansible, or similar automation tools
  • Experience in a high-volume, high-availability financial trading environment
  • Experience designing, installing, and supporting enterprise Wi-Fi
  • Creative and curious approach to applying AI tools to network operations and troubleshooting
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The Company
HQ: New York, NY
1,857 Employees
Year Founded: 1945

What We Do

Cantor Fitzgerald is a leading global financial services firm, serving clients from over 30 offices around the world. Founded in 1945 as a securities brokerage and investment bank, the firm pioneered computer-based bond trading, built one of the broadest distribution networks in the industry and became the market’s premier dealer of government securities. Today, Cantor Fitzgerald is known for its strength across a diverse array of businesses, including equity and fixed income capital markets, investment banking, commercial real estate finance and services, prime brokerage, asset management and wealth management, and e-commerce and online ventures. In all its businesses, the firm is an acknowledged leader in developing advanced technologies to expand market access, and help clients achieve their most important financial and strategic objectives. This commitment to client-centered innovation has led to enduring relationships with many of the world’s most demanding institutional investors and corporations. For more information please visit www.cantor.com.

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