Primary system administrator for assigned infrastructure system application, hardware, and software used throughout the Rochester Campus. Requires in-depth knowledge of how infrastructure systems are utilized in Facilities Operations. Provide system administrator-level support for vended and custom applications including but not limited to licensing, assigning of access privileges, managing passwords, managing upgrades, vendor support agreements, system configurations. Responsible for effective provisioning, configuration, installation, operation, and maintenance of infrastructure system hardware and software, and related infrastructure equipment. Provide day to day operation, oversight, and management of electronic and automated systems, networks, and controls. Ensure the proper and effective use the systems. Identify and resolve system programming and communication issues. Accountable for system security and user availability by ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational standards and values. Provide system support for users and training in the use of hardware and software. Review alarm reports and perform troubleshooting, programming, repairs, or replacements as required to ensure maximum operational capabilities are maintained. Coordinate and oversee construction work with contractors and vendor representatives. Work with Systems Engineers, Facility Maintenance and Operations staff to ensure optimal operation of both new and existing systems. Provide project, commissioning and retro-commissioning support. Assigned infrastructure system(s) as defined by area of experience and expertise. The systems, which are located throughout various buildings, are centrally regulated and characterized by highly integrated circuitry, interactive processes, and multiple functions. These functions include but are not limited to heating, ventilating, air conditioning, fire alarm, security access, surveillance, patient monitoring camera, paging, nurse call, infant abduction, alarm remote regulatory monitoring, lighting control, energy monitoring and control. Specialized knowledge obtained through on the job and manufacturer's training is required to maintain nearly all assigned systems. This position requires the programming ability of a vendor’s system administrator.
QualificationsBachelor’s degree in Systems and Network Administration / Engineering / Computer Science / or applicable field of study preferred with more than 2 years system administrator experience or Post high school technical school diploma/certificate in electronic or computer technology or automated facility/building management operations with more than 8 years of experience working with automated building management, monitoring, and control infrastructure systems/networks. Coursework/training in computer programming, and experience installing, maintaining, and repairing electronic/automated facility/building operations management equipment and associated hardware/software encompassing control functions such as, life safety, security-protection, paging, monitoring, or heating, ventilation, air conditioning, or energy management. Knowledge of the methods, instrumentation, and materials used in the operation, maintenance, diagnosis, and repair of electronic/automated control equipment and circuitry; industry standards and safety and building codes pertinent to systems/networks in use; principles of computer and communications systems/networks, protocols, and programming. Ability to: install, operation, calibrate, and repair system modules, wiring, and associated equipment; interpret and apply blueprints, design plans, specifications, and technical instructions to the installation, maintenance, and repair of the systems, networks and equipment in use: maintain technical documentation including schematic/wiring diagrams, and operational/repair manuals; design and modify electronic circuitry plans; interact and communicate with others to share information, resolve competing demands and problems, and make decisions; work on separate assignments concurrently and independently.
Must demonstrate strong verbal and written skills. Interacts effectively with all levels of employees, customers, and management. The individual must be committed to continuously improving their knowledge and abilities in remain current with the operating system.
Specific manufacturer’s training desirable.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
About UsMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- Bachelor's degree in systems and network administration, engineering, computer science, or an applicable field, plus more than 2 years of systems administrator experience
- Alternatively, post-high-school technical diploma or certificate in electronic or computer technology or automated facility/building management operations, plus more than 8 years of relevant experience
- Coursework or training in computer programming
- Experience installing, maintaining, and repairing electronic or automated facility/building operations equipment and related hardware and software
- Experience with life safety, security protection, paging, monitoring, HVAC, or energy management control systems
- Knowledge of operation, maintenance, diagnosis, and repair of electronic or automated control equipment and circuitry
- Knowledge of industry standards, safety requirements, and building codes relevant to systems and networks
- Knowledge of computer and communications systems, networks, protocols, and programming
- Ability to install, operate, calibrate, and repair system modules, wiring, and associated equipment
- Ability to interpret blueprints, design plans, specifications, and technical instructions
- Ability to maintain technical documentation, schematic and wiring diagrams, and operational or repair manuals
- Ability to design and modify electronic circuitry plans
- Strong verbal and written communication skills
- Ability to work independently on concurrent assignments and resolve technical problems
- Specific manufacturer's training
- Must be located within 100 miles of the Mayo Clinic campus in Rochester, Minnesota
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
