Network Infrastructure Specialist

Job Title: Network Infrastructure Specialist

We are Global

At Global, we think big, work hard, and never stand still. We're the proud home of media and entertainment, driven by our talented and passionate people. Our mission is to make everyone's day brighter - our Globallers, our audiences, our partners, and our communities. Whether we're in the studio, building world-class technology, or securing Outdoor advertising partnerships, we make sure we're doing it as a team.

Your new role

Are you a dedicated and vigilant individual with a passion for Networking? Are you looking for a role in a fast-paced environment where your network skills and commitment to maintaining a secure, stable and scalable environment are valued? This role is for you.

As a Network Infrastructure Specialist at Global, you'll be a key technical contributor within our team, supporting the design, implementation, and stability of our network infrastructure at locations worldwide. You'll work alongside a team of dedicated infrastructure professionals, implementing critical network projects and providing technical expertise to help maintain a stable, scalable, and secure environment for everyone.

Key Responsibilities

As a Network Infrastructure Specialist at Global, your responsibilities will encompass several key areas:

• Innovate with Leading Technology (20%): You will be actively involved in our network evolution, working with the latest technologies from our key vendors, including Juniper, Arista, and Cisco. Your strong knowledge of advanced networking concepts, such as BGP, OSPF, MPLS, and Multicast, will be essential as you contribute to the robust infrastructure that underpins all Global's services.

• Support and Protect (20%): You will support the full lifecycle of our network services, from performance to security. This includes managing our firewall estate, handling complex incidents, and conducting root cause analysis. You will contribute to improving incident response procedures.

• Incident Response: Supporting escalation of faults, providing detailed feedback during incidents, and assisting with mitigation of attacks to protect our services.

• Change Management: Managing changes in a structured manner and participating in peer reviews and approvals.

• Problem Management: Conducting hands-on troubleshooting to find the root cause and diagnose issues for any incidents, and ensuring clear communication is delivered to the business via post-incident reviews.

• Collaboration (20%): Your role is built on partnerships; you will work directly alongside software developers and broadcast engineers to support the technical delivery of projects. This collaboration extends to providing specialist-level support and technical guidance.

What You’ll Love About This Role

• Think Big: Your impact will directly underpin our national broadcast and advertising platforms along with our Global Player app.

• Own It: End-to-end responsibility for the networks you design and build.

• Keep It Simple: You will be encouraged to think creatively and implement streamlined, repeatable processes to solve complex problems.

• Better Together: You will be part of a collaborative team and will build effective working relationships throughout the business.

What Success Looks Like

In your first few months, you'll have:

• Reviewed and Understood the Core Architecture: Completed a comprehensive review of the network topology and traffic flows, identifying key areas for improvement in performance, security, and scalability.

• Become Familiar with Technical Standards: Mastered all network documentation and begun to contribute to improving gaps, helping to maintain quality and accuracy standards.

• Understood Monitoring and Alerting: Mastered our full suite of monitoring tools and contributed to optimisations to improve proactive fault detection and alerting.

• Established Working Relationships with Vendors: Built effective technical relationships with key vendors like Check Point, Juniper and Arista, participating in escalation calls and supporting the resolution of complex issues.

• Built Strong Relationships: Developed working relationships with the infrastructure team and key business stakeholders, understanding their challenges and contributing to solutions that support their goals.

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What You’ll Need

• Technical Skills: A deep, hands-on foundation in advanced networking (BGP, OSPF, MPLS). Significant experience with our key vendors (Juniper, Cisco, Arista). Professional-level certifications (CCNP, JNCIS/JNCIP) or equivalent experience are highly desirable.

• Firewall Expertise: Strong, hands-on experience in managing and designing solutions with Check Point firewalls. Professional-level certifications (CCSA, CCSE) or equivalent experience is highly desirable.

• Project Experience: Experience contributing to the technical implementation of network projects, from design and planning through to execution and handover.

• Problem-Solving Skills: A methodical mindset for resolving complex network issues, working alongside the team to find solutions.

• Collaborative Leadership: The ability to communicate complex technical designs and strategies to stakeholders and work effectively within the team.

   

Creating a place we all belong at Global

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global.

As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at [email protected], we’ll be happy to help.