Hours:Monday to Friday 9 - 5 (35 hours) - hybrid
Salary Range: £40-55,000 depending on experience
Closing Date:Sun, 23 Mar 2025
We are recruiting for the latest members of our Infrastructure Operations Team and require an experienced Senior Network Specialist who enjoys working in a fast paced and agile environment and have skills encompassing the On-Premise technology stack then this maybe the job for you.
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
You will be joining the Infrastructure Operations Team, consisting of 13 Infrastructure specialists (5 x Networks and 8 x Platforms). We work closely with several teams across the IT Function covering a wide range of technologies as well as supporting the overall business with their IT projects and BAU work.
What’s In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- A commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
- We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
What Will You Be Doing?
As a Senior Network Support Specialist, you will be part of the team responsible for the operation of our IT services hosted both on premises within our Data centres and Branches.
You will also support the delivery of a very ambitious strategic and IT Roadmap change portfolio supporting Skipton Building Society’s.
Your responsibilities will include:
- Maintain a good understanding of all technologies that we implement and support.
- Ensuring the operational health of all the network infrastructure including security, availability, performance, interoperability and reliability.
- Plan, support and manage technical support and upgrade activity of all network infrastructure.
- Support all services out of hours as part of the on call rota
What Do We Need From You?
- You will have strong Networking experience for on premises technologies including Palo Alto, Cisco, CATO and Solarwinds.
- Overall, we're seeking a dynamic individual. Working in a fast-paced environment requires adaptability, flexibility, and a willingness to embrace change.
- Have experience of supporting Firewalls, Routers, Switching, Quality of Service and Load Balancing would be needed for the role.
- The team also support the Societies’ Telephony solution, so knowledge of VOIP would be useful.
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What We Do
Not just another building society. Not just another job.
Imagine how good it would feel to help someone choose the mortgage they’ll use to buy their first home. Or the account they’ll use to save for it. We’ve been helping people make big financial decisions since 1853. It’s why over a million customers trust us as a good place for their money, and why our colleagues say we’re a good place to work.
The Bailey (our head office)
The Bailey is the vibrant hub where you’ll find all our central functions. We’re always looking for new talent because we love hearing new ideas. You can choose from a variety of roles that range from marketing and IT, through to audit, risk, products, digital and more – or maybe you’ll join our lively contact centre team. We’re based in Skipton, just a short train ride from Bradford and Leeds, we’re a stone’s throw from the A65 and have some cracking views of the Yorkshire Dales.
Our network of UK branches
Our branch colleagues are the face of Skipton Building Society. They’re relationship-builders, team workers, great talkers and they’re brilliant at listening too. Everything they do is designed to help customers make the best financial decisions, whether that’s choosing the right kind of savings account or having a full financial review.
The Skipton culture
Happy colleagues mean happy customers. So, when we recruit, we don’t just think about what’s in it for us, we think about what’s in it for you. It’s one of the reasons we’ve been recognised as one of The Times Best Companies to Work for the last 6 years.
Mind, body and spirit
With our colleagues’ support, we’ve created a culture that promotes diversity and inclusion. We understand the rich diversity in our Society, and how harnessing that diversity through effective inclusive practice has profound benefits for individuals, teams and the Society it self. This includes a progressive approach to personal well-being.
