About Conduit Health
Conduit Health is transforming one of the hardest, most outdated corners of post-acute care — getting essential medical equipment and supplies into patients' homes.
We've built the first vertically integrated, AI-powered platform that unites ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. We're the easy button for one of the least-easy parts of managing a chronic condition.
We've raised $22M+ from leading venture firms and are scaling fast — building the team that will redefine how post-acute care gets done in the U.S.
The Role
We're looking for a sharp, execution-obsessed operator to own Conduit's network expansion — end to end.
This role sits at the intersection of high-volume credentialing operations and strategic health plan development. On any given week, you might be ensuring dozens of provider enrollment applications are moving through the pipeline without a hitch, and then shifting to a strategic conversation with a VP of Network Development at a major Medicaid plan. You'll need to be just as comfortable managing a credentialing tracker as you are in a room with health plan executives.
You'll work closely with our founders and payor development team to rapidly expand our network footprint across Medicaid and Medicare markets — and build the operational infrastructure to sustain that pace as we scale nationally.
What You'll Do
Own Credentialing Operations
Oversee a high-velocity credentialing and provider enrollment function, ensuring Conduit is submitting dozens of applications per week across states and plan types
Build and maintain rigorous tracking systems so nothing falls through the cracks — follow-up cadences, status dashboards, and escalation paths
Identify and eliminate bottlenecks that slow down our time-to-network across plans
Partner with clinical and ops leaders to keep our enrollment pipeline ahead of growth
Drive Strategic Plan Relationships
Lead conversations with Medicaid and Medicare Advantage plans to get Conduit in-network, negotiate reimbursement structures, and deepen existing relationships
Develop a market-by-market network expansion strategy based on patient volume, payor mix, and regulatory opportunity
Represent Conduit with confidence and professionalism at every level of a health plan organization
Build the Function
Create the tools, frameworks, and processes that make credentialing and network development scalable and repeatable
Work with leadership to shape the national roadmap for Conduit's network strategy
Partner across Operations, Finance, and Clinical to make sure every new contract lands successfully in the real world
Who You Are
Operations-First, Strategy-Capable: You've managed complex credentialing or network enrollment operations and know what it takes to keep a high volume of applications moving. You're also able to zoom out and think strategically about market expansion.
Relentlessly Organized: You don't let things slip. You build systems, track every open item, and hold the pace even when it's demanding.
Analytical + Curious: You can look at a payor landscape and figure out where to focus next — combining volume data, reimbursement economics, and market timing.
Polished Communicator: You can hold a credentialing coordinator accountable in the morning and present to a health plan executive in the afternoon.
Builder Mentality: You're drawn to messy, high-stakes operational problems and you know how to turn chaos into process.
Mission-Driven: You believe that making healthcare easier to access is worth the hard work.
Why This Role Is Special
Real Ownership: You'll run one of the most operationally critical functions at Conduit — the pace of our network expansion depends directly on you.
High Visibility: You'll work hand-in-hand with senior leadership on strategy that shapes the entire company's market footprint.
Startup Energy, Real-World Scale: Fast decisions, rapid iteration, and the satisfaction of seeing your work unlock new markets.
Nice-to-Haves
Experience credentialing or enrolling providers across multiple states and plan types
Familiarity with managed Medicaid, Medicare Advantage, or DME/post-acute reimbursement
Prior experience at a healthcare startup, DME supplier, or payor
The Details
Competitive salary + performance-based bonuses
Flexible hybrid setup (3 days in-office in Union Square, NYC)
Unlimited PTO + 9 company holidays
Health, dental, and vision benefits
If you want to own something that actually matters — and build the network infrastructure that helps patients get the care they need — we'd love to talk.
What We Do
Conduit Health makes it effortless for homebound patients to access medical supplies covered by their insurance—eliminating weeks of headaches with a vertically integrated digital front door. Our platform seamlessly combines automation-driven authorization, virtual care and direct-to-patient fulfillment, all fully covered by the patient’s existing insurance benefits.
