Job Summary
Job DescriptionThe Opportunity
This is an opportunity to contribute to critical Defence communications and ICT services within a collaborative engineering team. You will work across varied technologies, build your technical capability and partner with stakeholders to deliver practical, customer-focused outcomes.
You can be based either in Canberra, Adelaide, Sydney, Melbourne or Brisbane.
A minimum Active NV1 clearance is essential to be considered for this role
Key Responsibilities
· Deliver minor works, infrastructure changes, deployments and remediation activities within agreed service levels.
· Investigate and resolve technical issues, identifying root causes and implementing effective solutions.
· Support release, deployment and change-management activities while protecting operational stability.
· Manage service requests and communicate progress, risks and timeframes clearly to stakeholders.
· Prepare accurate technical documentation, implementation records and customer updates.
· Maintain accurate data across asset, configuration and operational systems.
· Contribute to a safe, inclusive and accountable team culture focused on continuous improvement.
About You
You are a customer-focused engineer who enjoys solving problems in complex, regulated environments. You communicate clearly, take ownership of outcomes and work effectively with technical and non-technical stakeholders.
· At least 2 years of experience in systems administration, network engineering, infrastructure support or a related technical role.
· Exposure to juniper, SM9, SNOW, Aruba, Jira, Confluence is advantageous.
· Strong Network routing, switching, troubleshooting, analytical and documentation skills.
· Experience in Defence, government or another highly regulated environment is highly regarded.
· ITIL knowledge or certification is advantageous.
Skills Required
- Minimum 2 years of experience in systems administration, network engineering, infrastructure support, or a related technical role
- Active NV1 security clearance
- Strong network routing, switching, troubleshooting, analytical, and documentation skills
- Exposure to Juniper, SM9, ServiceNow, Aruba, Jira, and Confluence
- Experience in Defence, government, or another highly regulated environment
- ITIL knowledge or certification
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
