We are looking for someone who will work as a part of the Global Service Engineering Group, within Network Solutions, Infrastructure and Operations to engineer secure Remote Access and External Access (Extranet) solutions. This includes delivering solutions for common use cases and acting as a consultant for custom requirements.
This position will focus to maintain our current Remote Access/External Access service and the design and engineering of future alternatives which include SASE and other Zero Trust Based architectures, and work on the migration to any new architecture with minimal business impact.
In this Role, Your Responsibilities Will Be:
Service Design and Engineering
- Works on multiple simultaneous projects to implement new technologies and configuration in conjunction with other Service Engineering and Network Solutions groups
- Be able to clearly summarize and present technical situations to a non-technical audience and also comfortable around and presenting to Senior Management
- Ensure any changes that impact other parts of the Enterprise IT are clearly communicated and understood to all interested parties
- Acts as a lead and subject expert for network technologies/services within the group as assigned
- Participates in and applies the same Process for subsequent service releases as defined by the Service Roadmap
- Acts as domain expert for solutions involving Remote Access and External access.
- Works closely with relevant teams to evaluate specific new service features and design, test, detail a solution that can be operated in a globally consistent manner in Remote Access and External Access domains
Fourth Level Support
- Provides 4th level support to Operations for sophisticated issues and drives these to resolution
- Own all brought up issues and drive them to conclusion, working with other colleagues as the need arises. This includes providing regular updates to customers
You build and deliver solutions that meet customer expectations. You develop and deliver multimode communications that convey a clear understanding of the outstanding needs of different audience. You build partnerships and work collaboratively with others to meet shared objectives. You anticipate and adopt innovations in business building digital and technology applications.
- BA/BS or equivalent experience in Information Systems or related area required
- Superb Communication and Teamwork skills
- Process Field and Documentation skills crucial
- English proficiency (verbal, reading, writing, understanding)
- Confirmed ability of working in a global environment, dealing with multiple time zones crucial
- Proven track record in the design, implementation and operations of an enterprise-grade network to include WAN and LAN
- Experience of secure access platforms provided by Cisco, Palo Alto Networks and Zscaler or any Zero Trust Based solution provider
- Experience in the design, engineering and operations of an end-to-end remote access system including the endpoint
- Experience of operating in an enterprise environment with strict change control procedures
- Cisco Security Certification preferred
- Palo Alto Networks Certification preferred
- Knowledge of ITIL v3 an advantage
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Top Skills
What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
