cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.
Job Description Summary
Defines, reviews and implements network components and solution improvements. Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the enterprise network. Makes recommendations for upgrades of data networks. Coordinates network system planning, upgrading, monitoring, testing and servicing. Coordinates network and carrier maintenance and inventory records.
Job Description
- Implementation effective network infrastructure and security policies, practices, and standards that ensure effective and consistent network operations.
- Perform Network operations and monitoring, implement defined proactive solutions that reduce time to repair (TTR) (L3)
- Responsible for monitoring network devices, Firewalls, Routers, Switches, Controllers, along IP Services, Dynamic Host Configuration Protocol, IP Management, Server Load Balancing, network elements, etc. (L3)
- Serving as a voice for network services in support of business continuity and disaster recovery
- Responsible for performance, capacity planning and monitoring of key network service delivery channels, to include network, voice, wireless, internet, extranet, circuit, etc.
- Collaborates with the organization's Teams to develop and meet company goals while supplying expertise and guidance on Network development, life cycle, improvements, design, processes, new technology systems and security.
This Job is Right for You if You Have (Minimum Requirements):
- Bachelor’s degree in computer science, or related field experience.
- 5-7+ years of Network experience with a minimum of (5) years at an engineering level.
- Expertise in driving a culture of automation and innovation to optimize operations with a focus on how to improve operational performance, resource utilization, productivity, and reliability along with scalability.
Preferred Qualifications:
- Experience and success in operating, implementing and managing secure networks that employs all modern defenses and capabilities
- Experience in Software Defined WAN solutions, Hierarchical Enterprise LAN, Low Latency Data Center networks, 802.11 Enterprise Wireless, Cloud Networking, Network security concepts including Network Access Control, IPsec Tunnels, Client VPN solutions, and Next Generation Firewalls.
- Expertise in establishing strong governance with effective processes, procedures, utilizing key IT service management (ITSM) techniques, policies, along with establishing SLA's, KPIs and other key operational metrics.
- CCNA, CCNP or CCIE certification(s) - a plus
- PCNSA , PCNSE certifications – a plus
- Experience maintaining both Disaster Recovery and Business Continuity plans
- Experience establishing proactive operations, standardization efforts, and appropriate toolsets with automation and orchestration that will transform much of IT operations in all core areas.
- In-depth experience in ensuring the optimal management of system availability, performance, and capacity management for the core network infrastructure.
- Has established modern monitoring frameworks and toolsets with dashboards, metrics, and reports across all infrastructure and security areas.
- Requires excellent writing skills to support document project plans, procedures, policies and general staff, management and communication
- Outstanding verbal communication skills; proven ability to communicate effectively at all levels.
- Ability to make informal and formal presentations, inside the organization; speaking before assigned team or other groups as needed.
- Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
- Risk management and Controls and Compliance skills relative to the operational and engineering responsibilities; ensuring the appropriate risk mitigation tactics are developed and in place.
- Experience in networking, hardware, operating systems, cloud, and enabling technologies.
- Experience understanding of the quality assurance, risk management, and security considerations and their impact on overall technology environment.
- Experience in business systems and process planning specifically in semiconductor or manufacturing industry preferred.
- This role may require additional duties and/or assignments as designated by management.
Top Skills
What We Do
cb20 provides IT and AV solutions, delivering end-to-end consulting, implementation and managed services to a variety of hardware and software brands.









