About Sutherland
Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job DescriptionWe are seeking a Network Engineer with expertise in designing and maintaining VoIP and enterprise networks to support communication-intensive systems. You will ensure high call quality, availability, and secure connectivity across SIP and RTP-based networks.
Responsibilities:
- Configure/manage VoIP infrastructure (SIP trunks, RTP flows).
- Optimize QoS for call quality and reliability.
- Implement routing, firewall, and load balancing rules.
- Monitor network latency, jitter, and MOS scores.
- Troubleshoot SIP/RTP signaling issues.
- Collaborate with telephony and DevOps teams for end-to-end reliability.
- Bachelor’s in Networking, IT, or related field.
- 4+ years’ VoIP engineering experience.
- Strong SIP, RTP, and firewall expertise.
- Familiarity with SBCs and QoS optimization.
- CCNA/CCNP Collaboration or equivalent is desirable.
Career Growth:
Opportunity to advance into Senior Network Architect or Unified Communications Specialist roles with ownership of large-scale enterprise communication infrastructure.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
