The Role
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Summary:
We are seeking a proactive and detail-oriented Network Engineer to join our team. You will be the first point of contact for network incidents, ensuring smooth operations and minimal downtime. This role involves hands-on management of our network infrastructure, including switches, routers, firewalls, and critical services like DNS/DHCP (Infoblox). You will also work closely with ISPs, manage PRI lines, and maintain our network monitoring systems.
Responsibilities:
- Incident Management & Support:
- Serve as the first point of contact for all network-related incidents.
- Monitor and respond to alerts from our network monitoring system (SolarWinds).
- Analyze and resolve network issues, escalating to senior engineers or vendors as needed.
- Work closely with Internet Service Providers (ISPs) to troubleshoot and resolve connectivity problems.
- Manage PRI lines and resolve related issues.
- Perform switchport provisioning and configuration.
- Manage firewall translations and policies.
- Administer DNS/DHCP services using Infoblox.
- Proactively monitor network performance using SolarWinds.
- Perform upgrades and maintenance on switches, routers, and firewalls (Cisco, Meraki, Juniper, Palo Alto, Cisco ASA)
- Maintain and update network documentation.
- Ensure network security and compliance.
- Manage and configure F5 LTM load balancers.
- Maintain a good understanding of switches and routers.
- Maintain a fair understanding of firewalls.
- Basic knowledge of VOIP.
- Experience working with Cloud Networking.
Network Operations & Maintenance:
Infrastructure Management & Security:
Technology Management:
Requirements:
- Experience:
- Minimum 2-3 years of experience in network engineering or a similar role.
- Strong experience with switches (Cisco, Meraki, Juniper).
- Strong experience with routers (Cisco, Juniper).
- Fair experience with firewalls (Palo Alto, Cisco ASA).
- Hands-on experience with Infoblox for DNS/DHCP management.
- Proficiency in using SolarWinds for network monitoring.
- Experience with F5 LTM load balancing.
- Experience working with Cloud Networking.
- Basic knowledge of VOIP.
- Experience with ISP Management.
- Experience with PRI Management.
- Exceptional troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to work effectively under pressure and in a fast-paced environment.
Technical Skills:
Soft Skills:
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The Company
What We Do
Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future.
An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.
