Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Description
As a Sr Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to meet our growth challenges and do so consistently and excellently. The Senior Network Engineer will be responsible for working on new and existing network-related operations and projects with key business groups and teams to perform key improvements over the longer term.
Primary Responsibilities:
- Operates and administers network management and security monitoring systems along with voice products and network application systems
- Identification and resolution of hardware, software, or architectural issues in any of the corporate networks supporting all Qualys sites and employees.
- Analyzing systems errors or anomalies, as well as specific network performance issues and/or error messages, to ensure maximum uptime and service quality
- Troubleshooting, in conjunction with Operations, Engineering, and QA teams, Web, API, and other system issues at a per-packet level via packet trace and sniffer analysis.
- Prepares and conducts technical briefings, training sessions, policy development, in-depth technical studies, and development of plans and specifications
- Knowledge of LAN/WAN/WLAN/SD-WAN systems to design and install IP networks.
- Designs and implements network solutions. Provides technical support to internal staff
- Handles technical issues and incidents through hands-on troubleshooting
- Liaise with customers, vendors, and other personnel for problem resolution
- Performs other duties as assigned
Experience/Skills/Knowledge Requirements:
- 7-10 years of work experience in the design, implementation, and support of Cisco Call Manager/Unified Communications and related voice applications.
- Experience with VMWare Linux and integrating multiple voice platforms/architectures.
- Experience implementing technical standards, policies, procedures, and documentation.
- Excellent communication skills with the ability to communicate with tech and non-tech team users.
- Ability to manage and troubleshoot emerging IP-based VoIP and Conferencing
- Knowledge of network systems – switching, routing, 802.1x, RADIUS and TACACS
- Experience with routers, switches, firewalls, VPNs, SD-WAN, and wireless LAN controllers
- Knowledge about Change management and Change ownership
- Create and maintain network documentation, including technical drawings and Network inventory
Nice to Have:
- Experience with multi-site routing, peering, and disaster recovery network architectures is considered a plus
- Formal hardware training and/or certifications from one or more of the following vendors: Cisco Systems (CCNA, CCNP), Juniper Networks (JNCIA, JNCIS)
- Previous experience managing SaaS, e-commerce websites, and/or on-demand services
Soft Skills & Non-Technical Qualities
- Excellent verbal and written communication skills
- Ability to work independently and stay motivated
- Good interpersonal skills
- Good time management skills
- Strong organizational skills
- Ability to multi-task and prioritize
- Strong Problem-Solving Abilities
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Annual Salary Guidelines: $115,000 - $145,000
Qualys is an Equal Opportunity Employer, please see our EEO policy.
Top Skills
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
