Our purpose (Our Why)
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
Based in the Datacom Systems Ltd, Network Operations Centre – Our Network team are hands on and work beside various operational teams, project managers, developers and BA’s. Our skilled team have the confidence to work autonomously while also developing and maintaining strong working relationships with the wider teams and managing/engaging their stakeholders.
About the Role (Your Why)
Our continual expansion in the industry means that our Networks team is developing at a fast pace, opening the door to work with the latest of network technologies and delivering the best breed of solutions. This role will be situated within our Network Operations Centre where you will get to work alongside a dedicated network services group. We provide a challenging and sophisticated environment using a range of technologies to achieve our goals with a strong focus on solutions including, firewalls, routing & switching, UCS, wireless, voice and security. This role will be a full-time position with rostered on-call.
This role will be located in our Auckland office.
What you’ll do
- Provide 24 * 7 Networking technical support to the Network Management Centre clients. You will work a minimum of 37.5 hours per week
- Primarily responsible for monitoring network availability and performance, focusing on outage detection, analysis, resolution and reporting
- Provide assistance as required on customer projects such as circuit changes, site moves and rolling out IOS upgrades using automated tools.
- Conduct Testing, implementation, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.
What you’ll bring
- 3+ years of experience in IT/Network Engineering
- Proven experience as a Network Engineer and familiar with working in a NOC or Managed Services environment
- CCNA Certified, CCNP will be an added advantage.
- Hands on implementation Experience in Cisco & Aruba (Preferred)
- Hands on experience on Firewalling technologies such as Fortinet/Checkpoint & Palo Alto (Preferred)
- Good knowledge of Network Protocols such as TCP/IP, DNS.DHCP,IP, VPN etc.
- Understanding of ITIL process and Agile methodology is an added advantage.
- Certifications on any of below technologies would be an added advantage.
* Network: - Cisco/Aruba
* Security: - Fortigate/Palo Alto/Checkpoint
* Wireless: Extreme/Cisco/Aerohive
Culture and Benefits
Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.
At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.
If you’ve got what it takes and would like to be part of our dynamic team, and are eligible to work in New Zealand, apply now!
Top Skills
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems.
We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges.
With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses.
We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
