The Network Engineer is primarily responsible for ensuring the integrity and functionality of the network at Life.Church. This role will perform regular maintenance and security updates and manage incoming service requests. The Network Engineer will also be responsible for staying updated on new types of hardware or other configurations that could be beneficial to the organization. This role utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.
Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do.
The Technology Solutions Team equips the Life.Church staff with the resources and technology that allow the team to know people, tell their stories, and invite others to use their gifts to build the church. We work to empower ministry through the use of technology.
What You'll Do
- Manage Life.Church network
- Assure a high level of reliability and performance through network monitoring and management.
- Revise and maintain technical and operational documentation(including procedures) to continually improve networking environments.
- Respond to escalated tickets with a focus on a positive customer experience. Determine root cause of issues and communicate appropriately to internal and external customers.
- Provide technical support after normal work hours when necessary, including scheduled maintenance windows.
- Other network-related duties
- Research and discover new hardware, topologies, and configurations to plan for the future.
- Support the management of cloud networks, ensuring security practices are in place.
- Monitor security advisories to better understand new potential threats to network security.
- Perform ongoing performance tuning, OS upgrades, and resource optimization as required.
Skills Needed to Succeed
- Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships.
- Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
- Clearly explain complicated and detailed processes in a concise and simple way.
- Ability to self-motivate, take initiative, make independent decisions, and problem-solve.
- Ability to collaborate in a team environment and work independently.
- High School Diploma or GED
- CompTIA Network+ and CWNP Certified Wireless Technology Specialist(CWTS) certification or equivalent documented knowledge and experience.
- 1-3 years of progressively knowledgeable, responsible, and skilled experience in networking.
Benefits We Offer
- Paid parental leave, including maternity, paternity, and adoption leave.
- Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
- Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
- Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
- Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
- Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
- Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
-$160 annually in development dollars for team members to invest in their professional growth.
- Casual dress and work environment.
- And much more!
Our Beliefs, Culture, and Commitment to Diversity
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
Top Skills
What We Do
Life.Church is one church in multiple locations, meeting across the United States and globally at Church Online.
Our mission is to lead people to become fully devoted followers of Christ. We are risk-taking, irrationally generous, spiritual contributors who bring our best, laugh hard, and honor God with integrity.
