The Role
Configure, support, troubleshoot, and monitor network infrastructure including firewalls, routers, switches, Wi-Fi, WAPs, and hosted IP voice systems. Provide remote and on-site support, hardware testing and replacement, performance validation, inventory management, spare-parts availability, maintenance-contract support, incident documentation, and basic server diagnostics.
Summary Generated by Built In
- Hardware testing and performance validation
- Provide remote support for network & system issues
- Configure & support firewall VOIP, Routing, Switching, Wi-Fi
- Support Cisco, HP, Aruba, Juniper, Fortinet, Palo Alto devices
- Network troubleshooting and performance monitoring
- Setup & configuration of WAP, Routers, Switches, Firewalls
- Hardware replacement & on-site support
- Maintain inventory & ensure availability of spare parts
- Support hosted IP voice solutions
- Provide AMC( Annual Maintenance Contract ) support
Requirements
-Cisco certification(CCNA/CCNP)
- Router & Switch hardening
- Troubleshooting & Issue resolution
- Server testing & basic diagnostics
- Hands-on with Cisco networking products
- Incident documentation & reporting
- Strong communication & Interpersonal skills
Skills Required
- Cisco certification, such as CCNA or CCNP
- Router and switch hardening experience
- Network troubleshooting and issue resolution experience
- Server testing and basic diagnostics experience
- Hands-on experience with Cisco networking products
- Incident documentation and reporting skills
- Strong communication and interpersonal skills
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The Company
What We Do
Training Basket is a Noida-based edtech platform that provides advanced IT training and certification to individuals and organizations worldwide. It offers online and offline learning in technology fields including networking, operating systems, cloud computing, programming, and coding. Its courses emphasize industry-relevant skills and career readiness, with instructor-led classes, practical projects, recognized certificates, and placement support. The company’s mission is to bridge the gap between education and industry.
