Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
Job DescriptionJob Description
We are looking for intelligent, motivated and experienced Network Engineers with the ability to perform planning and support of our network infrastructure and customer enterprise network solutions.
In this Network Engineer role you will troubleshoot, implement and administer network systems as well as provide level III network support along with executing and developing network security guidelines.
RESPONSIBILITIES INCLUDE:
Network Engineer Job Responsibilities:
- Establishes and maintains network performance.
- Builds net configurations and connections.
- Troubleshoots network problems.
- IP address auditing.
- Establishes networking environment by designing system configuration and directing system installation.
- Defines, documents, and enforces system standards.
- Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.
- Configures router.
- Updates data servers and network equipment.
- Collaborates with network architects on network optimization.
- Secures network system by establishing and enforcing policies and defining and monitoring access.
- Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
- Accomplishes information systems and organization mission by completing related results as needed.
Technical Qualifications
- Proven record of designing, troubleshooting, operating and improving:
Complex national large enterprise networks
Large regional, national, or international carrier-grade SIP VoIP networks
Large regional, national, or international Internet backbone or IP service provider access networks
- A thorough understanding and hands-on working knowledge of IP routing and switching, specifically:
VRF, OSPF, BGP, route redistribution, Spanning Tree, DSCP
MP-BGP, MPLS VPN (VPLS Layer 2, VPRN Layer 3 Option A and B, and Pseudowire PtP)
- A thorough understanding and hands-on working knowledge of carrier-grade VoIP infrastructure, specifically:
Significant hosted PBXs platforms (Metaswitch or Broadsoft)
Very-high CPS SBC clusters (Sansay, Acme, Sonus)
End point devices (Polycom VVX, Cisco SPA and ATA, Grandstream)
- Strong hands-on working knowledge of Juniper, Cisco, and Adtran routers and switches
Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challenges.
- Able to create and modify security policies on routers, switches, and firewalls
- Able to be flexible to work off hours, nights, and weekends if required
- 5 + years of hands on Network Engineering experience and/or a Degree in Information Systems,
- Computer Science or related industry or equivalent training and experience.
- Cisco CCNP (or equivalent knowledge)
Organizational Qualifications
- Able to work in a collaborative team-oriented environment
- Strong written and oral communication skills
- Communicate clearly and effectively with peers, customers and management in a team environment.
- Mentor and serve as the escalation point to other team members.
- Proficient in documentation, reporting and knowledge transfer.
- Excellent research, organizational and analytical skills.
Skills Required
- Five or more years of hands-on network engineering experience, or a relevant degree and equivalent training and experience
- Experience designing, troubleshooting, operating, and improving complex national enterprise networks
- Experience with large carrier-grade SIP VoIP networks
- Experience with Internet backbone or IP service-provider access networks
- Hands-on knowledge of IP routing and switching, including VRF, OSPF, BGP, route redistribution, Spanning Tree, and DSCP
- Hands-on knowledge of MP-BGP, MPLS VPN, VPLS, VPRN, and pseudowire technologies
- Hands-on knowledge of carrier-grade VoIP infrastructure, hosted PBX platforms, SBC clusters, and endpoint devices
- Strong hands-on knowledge of Juniper, Cisco, and Adtran routers and switches
- Ability to analyze Wireshark results to resolve SIP VoIP and IP internetworking challenges
- Ability to create and modify security policies on routers, switches, and firewalls
- Cisco CCNP certification or equivalent knowledge
- Availability to work off hours, nights, and weekends when required
- Ability to work collaboratively and communicate effectively with peers, customers, and management
- Ability to mentor team members and serve as an escalation point
- Proficiency in documentation, reporting, knowledge transfer, research, organization, and analysis
What We Do
Headquartered in Los Angeles, AireSpring is an award-winning provider of cloud communications and connectivity solutions serving thousands of businesses nationwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location enterprise customers, including SD-WAN, Unified Communications (UCaaS), Business VoIP, Hosted Phone Systems, SIP Trunking, MPLS, Manged Failover, Managed Security and Internet.
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