AireSpring
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The Director of Business Development will recruit and expand networks of Managed Service Providers (MSPs) and Value-Added Resellers (VARs), develop business strategies, maintain partner relationships, and analyze market trends to drive company growth.
The Director of Business Development is responsible for recruiting and developing strategies to expand the company's network of Managed Service Providers and Value-Added Resellers. The role involves building relationships, conducting market research, collaborating across teams, and representing the company at industry events.
The Regional Channel Sales Representative will recruit new sales agents, assist in closing opportunities, ensure agents are well-informed about products, collaborate on order submission, and lead solution development. They will also focus on achieving sales quotas and maintaining high customer satisfaction.
The Regional Channel Sales Representative will recruit and train sales agents, assist in closing sales, and ensure agents are knowledgeable about the company's services. The role focuses on achieving sales quotas, maintaining customer satisfaction, and generating new business opportunities.
The Senior NOC Engineer at AireSpring is responsible for managing and maintaining monitoring systems, fault handling and escalation, provisioning customer network services, server and network equipment installations, and maintenance of technical documentation. Qualifications include 12-18 months of experience in a technical support role, good communication skills, network diagnostic skills, basic Linux CLI skills, and the ability to work well in a team environment.
Manage and maintain network monitoring systems, handle fault escalation, provision network services, maintain technical documentation, and provide Tier 3 support. Requires 12-18 months of experience in a similar role, strong communication and analytical skills, and proficiency in Linux CLI and sys admin.
The Tollfree/POTs/Wireless Provisioner manages the order process for telecom services, including order validation, processing, and tracking. Responsibilities include coordinating with carriers, updating project coordinators, and resolving order issues to ensure timely service delivery.
The Senior NOC Engineer is responsible for managing and maintaining monitoring systems, handling fault escalation, provisioning network services, server builds and installs, maintenance of technical documentation, and providing Tier 3 support for various services. Qualifications include 12-18 months of experience in a technical support role, good communication skills, network diagnostic skills, basic Linux CLI skills, and the ability to prioritize and respond to faults.
The LNP (Local Number Portability) Specialist is responsible for voice order processing, provisioning, and technical support. Duties include clarifying voice services, processing Customer Service Requests, managing telephone numbers, updating customer orders, and more. The role requires a working understanding of LNP processes, telecommunications services, and business applications software.
The UX Product Owner will lead the development of an AI-based ITSM customer portal, ensuring exceptional user experiences. This role involves overseeing feature selection and implementation, collaborating with teams to enhance usability, and managing product releases to drive customer satisfaction.
The UX Product Owner will lead the design and implementation of the AIreCONTROL customer portal, focusing on enhancing user experience and functionality. They will collaborate with cross-functional teams to prioritize features, oversee project releases, and analyze market trends to ensure a user-friendly interface that maximizes customer satisfaction.
The UX Product Owner will lead the enhancement of the AIreCONTROL customer portal, focusing on user experience and project management to implement innovative features. Responsibilities include collaborating with cross-functional teams to understand user needs, overseeing product releases, and enhancing customer satisfaction through effective design and usability improvements.
The Account Manager for MVNO will work post-sales to manage and grow client relationships. Responsibilities include conducting weekly client calls, managing SIM inventory, conducting monthly account reviews, and identifying growth opportunities without needing to hunt for new clients.
The Managed Services Engineer will manage and implement AireSpring’s services. Responsibilities include overseeing data and voice services, managing routing protocols, maintaining network security, and troubleshooting IP site outages. This role demands strong customer service skills while handling multiple projects and collaborating with the Operations Department.
Manage and maintain the Monitoring Systems, handle fault escalation, liaise with 3rd party suppliers, provision customer network services, maintain technical documentation, and provide tier 3 support for co-location and ISP services.
The Regional Channel Sales Representative will engage in recruiting new sales agents, assist with presentations and closing deals, ensure agents are well-informed about products, and support agent clients with service requests while meeting sales quotas and maintaining customer satisfaction.
The Digital Product Manager will lead the development and implementation of an AI-based ITSM customer portal, focusing on enhancing user experience and interface design. This role involves collaborating with various teams to prioritize and select key functionalities, ensuring seamless access to resources for customers.
The Regional Channel Sales Representative position offers a rare opportunity to learn channel sales and advance to the role of Channel Sales Manager. Responsibilities include recruiting new sales agents, presenting AireSpring opportunities, educating agents on products, and leading solution development efforts. Qualifications include 2+ years of prior telecom sales experience with a strong knowledge of voice and data products.
The Regional Channel Sales Representative will recruit new sales agents, assist in closing deals, educate agents on products, ensure thorough order submissions, and lead solution development for agents and their customers. The role involves meeting sales quotas, maintaining customer satisfaction, and actively seeking new sales opportunities.
The Regional Channel Sales Representative at AireSpring focuses on recruiting and supporting channel partners, attending sales calls, and assisting with customer service. They will educate agents on company products, develop solutions for clients, and ensure high customer satisfaction while meeting sales quotas and retention expectations.