Marketscope

Network Engineer – L2 Support (ID 1414)

Posted 12 Days Ago

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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND

In-Office

Mid level

Artificial Intelligence • Automotive • Machine Learning • Software

The Role

Provides Level 2 network support for LAN/WAN incidents, meeting SLA and MTTR targets. Troubleshoots routing, switching, VLANs, STP, ACLs, connectivity, network loops, and performance issues. Configures Cisco network equipment, manages Check Point or Fortinet firewall policies, and resolves VPN and IKE/IPSec problems. Performs root cause analysis, applies network security best practices, monitors network health, and collaborates with internal teams and vendors in enterprise environments.

Summary Generated by Built In

 Provide Level 2 support for network incidents with adherence to defined SLAs and MTTR targets

 Troubleshoot LAN/WAN issues including routing, switching, and connectivity problems

 Perform root cause analysis (RCA) for recurring incidents

 Configure and troubleshoot Cisco routers and Layer 2/Layer 3 switches

 Manage VLANs, inter-VLAN routing, STP, VTP, and ACLs

 Identify and resolve network loops, broadcast storms, and performance issues

 Implement and manage firewall rule changes, NAT policies, and object cleanup on Check Point or Fortinet firewalls

 Troubleshoot firewall-related issues impacting connectivity

 Ensure adherence to network security best practices

 Configure and troubleshoot Site-to-Site and Remote Access VPNs

 Diagnose and resolve IKE/IPSec Phase 1 & Phase 2 issues

 Work with internal teams and vendors to resolve VPN-related incidents

Requirements

 3–5 years of hands-on experience in network operations (L2 support)

 Strong knowledge of Cisco switching and routing concepts

 Hands-on experience with Check Point or Fortinet firewalls

 Experience troubleshooting VPNs (IPSec, Remote Access)

 Solid understanding of VLANs, STP, ACLs, and L3 switching

 Experience with network monitoring tools (WhatsUp Gold, NetFlow, Syslog)

 Exposure to incident management and SLA-driven environments

 Certifications such as CCNA / CCNP

 Check Point CCSA/CCSE or Fortinet NSE certification

 Experience in enterprise or global network environments

 Basic understanding of network security concepts

Skills Required

3-5 years of hands-on experience in network operations and Level 2 support
Strong knowledge of Cisco switching and routing concepts
Hands-on experience with Check Point or Fortinet firewalls
Experience troubleshooting IPSec and remote access VPNs
Solid understanding of VLANs, STP, ACLs, and Layer 3 switching
Experience with network monitoring tools such as WhatsUp Gold, NetFlow, and Syslog
Exposure to incident management and SLA-driven environments
CCNA or CCNP certification
Check Point CCSA/CCSE or Fortinet NSE certification
Experience in enterprise or global network environments
Basic understanding of network security concepts

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The Company

29 Employees

Year Founded: 1991

What We Do

Marketscope is a technology company specializing in the development and integration of Advanced Driver Assistance Systems (ADAS) and the scaling of production-grade AI/ML applications. The company focuses on AI platform engineering and product stacks, targeting strategic enterprise accounts and government sales, particularly within the Indian market, while expanding its reach into new international industries.