Network Engineer I

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Smarsh is seeking a Network Engineer to work on-site at our Hillsboro, OR location.

The Network Engineer will work as part of our Site Reliability Engineering (SRE) team, a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The main goals are to create scalable and highly reliable software systems. Infrastructure teams tend to focus on behind-the-scenes efforts that help make other team's jobs faster and easier. At Smarsh, the SRE Systems Services team supports both on-prem (data center) infrastructure as well as public-cloud infrastructure. Primary focus is Network, Virtual Infrastructure, bare metal infrastructure, monitoring and alerting, SLIs/SLOs/SLAs, Linux and Windows Server operating systems, and automation.

The Network Engineer  works as a fully contributing team member with limited guidance, independent planning & execution responsibilities. Has the ability to respond to detailed inquires independently. Interfaces cross-functionally and leads collaboration extending beyond groups work on problems of complex scope. Applies own judgement to independently determine a course of action which is then executed on independently. 

What will you do?

• Administer common network platforms and technologies:
• Juniper network stack (routers, switches, firewalls).
• Firewall: (Juniper, Cisco, pf). Meraki (MX, MR).
• Load balancer: (F5, A10, Zeus, HAProxy).
• Layer 2: (MC-LAG, 802.1q, 802.3ad, 802.1x, Spanning-tree [MSTP, RSTP]).
• Layer 3: (BGP, OSPF).
• AWS network platform.
• Linux (Redhat, Ubuntu).
• Implements and supports network tools (syslog, radius, snmp, etc). DNS, Domain name management, SSL certificate management.
• DHCP and DNS adds/moves/changes.
• Operate independently in a secure datacenter without supervision.
• Provide proactive recommendations for improving Infrastructure Operations platform architecture, automations and standards.
• Provide technical assessments and written documentation within their projects as well as timely project deliverables.

What will you bring?

• Bachelor degree in Computer Science or related field is preferred.
• Network related certification desired. Juniper, Cisco, Palo Alto, Infoblox, Ubiquiti, Meraki and F5 experience highly preferred.
• Demonstrated experience in both Linux and Windows Server environments required.
• Excellent customer service skills.
• Excellent troubleshooting skills.
• Excellent analytical and organizational skills.
• Ability to develop documentation, test, and implementation plans.
• Ability to work independently or collaborate with team members, as required.
• Able to lift 50 lbs, bend, stretch, stand for extended periods of time.
• Able to participate in an on-call situation and work limited nights or weekends if necessary.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.