Network Engineer I

About the team:
The Network Reliability Team is a small group of technical team players within the GTA Operations department working together to provide the very best service and support to our customers.  

Who we are looking for:

We’re looking for a curious and technically minded network professional who enjoys working with large-scale networks and solving challenging technical problems.

As a Network Engineer I, you’ll help support the infrastructure that keeps our customers connected. You’ll work with technologies such as IP/MPLS routing platforms, optical transport systems, and broadband access networks, while collaborating closely with teams like the NOC, Core Engineering, and Network Architecture.

This role is ideal for someone who already has a foundation in networking and is ready to take the next step in their engineering career. If you enjoy troubleshooting, learning new technologies, and working on projects that directly impact network reliability, this is a great opportunity to grow your skills.

Still interested? Here’s what the role looks like:

Network Implementation and Integration:

• Install, configure, and integrate network infrastructure platforms including routers, switches, optical transport systems, and broadband access platforms.
• Support implementation of IP/MPLS routing infrastructure across core, aggregations, and edge network layers.
• Assist with the deployment of IP transit, IX peering, and private interconnection services.
• Participate in First Office Applications (FOA) and testing of new technologies introduced by the Network Architecture team.
• Support network expansions including capacity upgrades, new POP deployments, and transport network augmentation.
  

Network Operations and Maintenance:

• Provide Tier-2 troubleshooting and technical support for incidents affecting IP/MPLS, optical transport, and access network infrastructure.
• Perform root cause analysis for network incidents impacting service availability or performance.
• Collaborate with NOC and vendor TAC teams to ensure timely resolution of issues.
• Execute and validate network changes during maintenance windows while ensuring minimal customer impact.
  

Documentation & Compliance:

• Maintain detailed network diagrams, methods of procedure (MOPs), and post-implementation reports.
• Document incident resolutions, known issues, and configuration standards.
• Support compliance with internal policies, SLAs, and industry standards.
  

Additional Duties:

• Participate in an on-call rotation for after-hours support.
• Provide technical input for projects, audits, and cross-functional initiatives as assigned.
• Perform other related duties as assigned.

Candidates must show: 

• Ability to promote the Company culture and mission to all employees, vendors, clients and business partners. 
• Product/Service knowledge: Remains up to date on the latest services and products we provide and has a clear understanding of how each work. Working knowledge of telecom network offerings such as Ethernet, TDM, DSL and Wireless access providers also required. 
• Customer centric: Puts the customer first and creates a positive experience for the customer by building relationships and maximizing service/product offerings. Stays current with knowledge of products clients require and can foresee their future technology needs 
• Accountability: Punctual and dependable to meet the needs of our customers. Has the ability to manage multiple projects and prioritize in a fast-paced changing environment. 
• Critical Thinking and Problem Solving: Has the ability to assess an issue, provide creative solutions, and analyze if the solution was viable. 
• Organizational support: Ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability. 
• Technical skills: Constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research. 
• Growth and Learning: Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving

This is what you need to have

• Associate degree in a technical field (telecommunications, networking, IT) or a High School Diploma/GED with relevant professional technical certifications in telecommunications or networking.
• Bachelor’s degree in Computer Science, Electrical Engineering, or related field preferred.
• Minimum of 4 years of telecommunications industry experience in network engineering or operations.
• Hands-on exposure to at least one of the following: Carrier-grade IP routing or transport network environment.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Strong analytical, documentation, and communication skills.
• Regular, punctual, and consistent attendance.
• Flexibility to work after business hours, weekends, and variable schedules.
  
• Must possess a valid driver's license.

Technical Requirements

• Protocols & Technologies – Candidate must have hands-on experience with at least one of the following areas:
  • IP Networking: BGP, OSPF, IS-IS
  • MPLS technologies including LDP, RSVP-TE, and MPLS L3VPN
  • VLANs, QoS, and traffic engineering
  • IP Transit and Internet Exchange peering operations
• Experience with one or more vendor platforms such as Arista, Cisco, Juniper, Adtran, or Ciena.
• Proficiency with network monitoring tools (SolarWinds, PRTG, Zabbix, or similar).
• Strong troubleshooting methodology using packet captures, signaling traces, and system logs.
• Understanding of service assurance processes (ticketing, SLA compliance, RFO/RCA preparation).
• Scripting or automation skills (Python, Bash, Ansible) are desirable.
  

Still Interested? Apply today!

GTA Val-You’s:

Our Customers Matter. Build Trust Through Respect. Be Accountable. Learning is Growth. Lead with Care. Win Together. Be a Game Changer.

Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer

Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices.

Other applicable federal employment laws include Family Medical Leave Act (FMLA) and  Uniform Services employment and Reemployment Act (USERRA).

Accommodations for Applicants with Disabilities

Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [email protected] or call us at (671) 644-0300.