Job Summary
The Network Engineer I supports the administration, maintenance, monitoring, and operation of Air Methods' enterprise network infrastructure while assisting senior network administrators in ensuring network reliability, security, and performance. This role is responsible for supporting routing and switching technologies, network security, virtualization, storage, and critical infrastructure systems in a 24/7 mission-critical healthcare environment. The position requires adherence to regulatory and operational compliance standards and supports infrastructure initiatives across Air Methods locations. Preferred work locations are Denver, CO or Omaha, NE, with a salary range of $55,000 to $83,000Essential Functions and Responsibilities include the following:• Provide support and troubleshooting of routing and switching enterprise technologies in complex networking environments. Troubleshooting includes WAN routing (BGP, EIGRP, OSPF, FHRP, multi-layer overlay networking, etc.), LAN switching (VLANs, layer 3 switching, EoMPLS, trunking, port-channeling), VoIP (WAN usage, QoS, PSTN, H.323, SIP).• Assist in the administration of security technologies such as firewalling, multi-layer VPN technologies, IPS, ACLs, and best practices adhering to regulations (HIPAA, SOX, PCI, CALEA etc.).• With direction from the Infrastructure Engineering Manager, configures, manages and maintains Air Methods files servers, storage, backup, and virtual environment to ensure maximum availability. • Maintains and supports systems in a 24x7, large, distributed and mission-critical environment including in-house and commercial data center(s) and for helicopter EMS bases around the U.S.• Monitors the health of the company’s servers, virus protection, backup’s, and Data Centers.• Participates in projects to deploy new technologies or upgrade existing infrastructure.• Provides administration and escalated technical support for existing technologies, working with outside support services as required.• Documents systems meticulously and follows change management processes.• Participates in the establishment of policies, procedures, and training plans for network resource administration and disaster recovery.• Interfaces with vendors and consultants to coordinate the delivery of products and services.• Escalates problems and issues to Infrastructure Engineering Manager or other company leadership as needed.• Other Duties as assigned.Additional Job Requirements• Regular scheduled attendance.• Indicate the percentage of time spent traveling: 20%Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.Supervisory ResponsibilitiesThis position has no supervisory responsibilities. QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.Education & Experience• Bachelor’s degree (BS) from four-year college or university in Computer Science or related field and one to three years’ related experience and/or training; or equivalent combination of education and experience• Large scale Citrix XenApp farm experience preferred • EMC CLARiiON CX4/CX3 SAN management experience preferred • Data Domain, Avamar, recover point, dedup technologies experience preferredSkills• Self-motivated individual who meets deadlines and strives to exceed expectations• Working knowledge of regulations related to HIPAA and Sarbanes-Oxley (SOX) relative to information security and assurance• Curiosity and desire to learn, with the ability to create and maintain positive professional relationships to accomplish assigned tasks• Excellent verbal and written communication and interpersonal skills• Ability to work a flexible schedule including a 24/7 on-call schedule. Computer Skills• Proficient with Microsoft Suite, including Word, Excel, PowerPoint and Outlook• Microsoft server background required including Windows, Exchange, SQL, SharePoint, OCS• Windows System Administration (Windows 2008/2012)• VMWare (All latest versions)• Cisco UCS • Windows Desktop build & administration• IP protocol and stack• DHCP & DNS • Active Directory administration including GPO’sCertificates, Licenses, Registrations• MCSE certification preferred (or MCSA and/or MTA leading to MCSE)• VCAP/VCP certification a plus• CCEA or CCAA certification a plusAir Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum payUSD $55,625.00/Yr. Maximum PayUSD $83,525.00/Yr. BenefitsFor more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Skills Required
- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience
- One to three years of related experience and/or training
- Working knowledge of HIPAA and Sarbanes-Oxley information security and assurance requirements
- Microsoft server background, including Windows, Exchange, SQL, SharePoint, and OCS
- Windows system administration experience
- VMware experience
- Knowledge of IP protocols, DHCP, DNS, and Active Directory administration including GPOs
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent verbal, written, and interpersonal communication skills
- Ability to work a flexible schedule, including a 24/7 on-call schedule
- Large-scale Citrix XenApp farm experience
- EMC CLARiiON CX4/CX3 SAN management experience
- Data Domain, Avamar, RecoverPoint, or deduplication technology experience
- MCSE certification, or MCSA and/or MTA certification leading to MCSE
- VCAP/VCP certification
- CCEA or CCAA certification
What We Do
Quality emergency care doesn’t begin in the hospital emergency room – it begins at the scene of the accident or the moment a life-threatening illness strikes. Air Methods has a talented workforce of over 4,500 team members, which includes the best in the air medical industry. We are pilots, clinicians, mechanics, air communications specialists, support teams and many more. We’re ready to answer the call because we know someone’s life is on the line. We dedicate ourselves around the clock to maintain equipment and supplies, coordinate logistics and relentlessly provide the tools and expertise that allow us to give more tomorrows. From the front lines to the phone lines, we believe our status as the industry leader – and the importance we place on our mission statement and core values – allow us to attract the highest level of talented professionals. More than 20% of our team members are U.S. veterans, active duty or in the reserves. Our comprehensive aviation, clinical and maintenance training is as robust as it is intense. And our continuous curriculum of learning and simulation-based training is unmatched in the industry. We are ready to save lives at every moment of every day, with over 300 bases of operations serving 48 states. In rural communities, that kind of reach of care is crucial. Emergency air medical transport and treatment is often the only access to lifesaving emergency care they have – providing access to millions of people who otherwise would not have been able to make it to a trauma center. We also operate eight maintenance centers of excellence throughout the nation and a national communications center. Although we call Greenwood Village, Colorado, home, we are only a call away.
