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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Network Engineer to join our Production Network Engineering team within the Cloud Infrastructure Engineering Team. CIE ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.
Position Overview
We are looking for an engineer with the expertise to install, troubleshoot, and monitor our production networks with prior experience working with WAN and Data Center networking technologies. While the focus of this role will be network operations, you will be expected to participate, collaborate and contribute to long term projects alongside day-to-day tasks. And finally, you are expected to possess experience with traditional network infrastructure design paradigms but also are excited to learn about the next generation of network automation and infrastructure as code!
Job Responsibilities
- Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Juniper, Dell SONiC, NSX, VeloCloud etc...)
- Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments.
- Troubleshooting Cisco and Juniper IPSec VPN
- Configure and utilize a variety of network management and monitoring tools
- Draft, update, and follow detailed knowledge articles relating to established processes and procedures.
- Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
- Research and recommend innovative (and where possible automated) approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Participate in a rotating 16/7 production on call schedule
Typical Qualifications
- Technical Degree or University Degree and 4 to 7 years of professional experience
- Previous experience in a production, 24x7 environment.
- Experience in Cisco, Juniper, Arista platform and protocols like OSPF, BGP, VXLAN, EVPN, etc.,
- Experience in handling Network Monitoring and performance evaluation tools.
- Experience in firewall and VPN technology in Cisco and Juniper platforms
- Familiarity with the Linux command line and server environment
- Fundamental understanding of TCP/IP and associated routing and switching protocols
- Familiarity and experience with public and private cloud environments
- Strong technical aptitude and ability to research & solve complex issues independently.
- Proven ability to multi-tasking, effective time-management & project management.
- Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies is expected.
- Bonus: Operating knowledge of Python, BitBucket, Ansible, Prometheus, Grafana, NSX-T.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
Top Skills
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
