Welcome to Ovation Healthcare!
At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.
Summary
Provides hands-on execution support for standard network remediation activities under guidance of senior engineers. Performs device changes using established runbooks, collects evidence, and supports metrics and service level agreement inputs.
Essential functions
Execute approved firmware upgrades and configuration hardening tasks following standard operating procedures and change plans.
Perform pre-check and post-check validations, collect evidence, and document outcomes accurately.
Support remediation task tracking, follow-ups for failed changes, and coordination of repeat attempts.
Maintain accurate inputs for reporting on remediation completion, success rates, and schedule adherence.
Required qualifications
Two or more years of direct, hands-on network operations experience in production environments.
Experience working within formal change windows and following documented implementation plans.
Preferred qualifications
Hospital information technology experience strongly preferred; broader healthcare experience preferred.
Certifications desirable: Cisco Certified Network Associate or equivalent.
Work schedule expectations
Participation in scheduled after-hours change windows as required.
EDUCATION:
Associate degree or equivalent combination of education and experience
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Reliable high-speed internet connection is required for all remote/hybrid positions.
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.
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Top Skills
What We Do
Headquartered in Brentwood, Tenn., Ovation Healthcare is partnered with 375+ clients in 47 states from critical access hospitals to large health systems. For 45 years, Ovation Healthcare has supported nonprofit, independent healthcare through a portfolio of shared services – Octave Advisory Services, Elevate Supply and Expense Management Solutions, Amplify Revenue Cycle Management, Tempo Technology Services, Cadence Clinical Services – designed to provide scale and efficiency to hospital business operations.
