Leidos's Digital and Modernization group is looking for a Network Data Communication Analyst in Stennis Space Center, MS.
The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Services (HEITS) for the continued operations, maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). Supporting the HEITS management team, the selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including: working with Telco providers, LECs, and customers in troubleshooting circuit and data issues; answering queries by telephone and e-mail in support of customer hardware, software, network, and telecommunication systems and execution of network procedures; and providing operational support for all network components and conducts problem determinations, escalations and provides problem resolution.
Primary Responsibilities
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Monitoring, installation, modification, testing and servicing of network equipment.
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Assisting and training lower-level support employees
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Resolving networking/customer related concerns and issues
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Supporting engineers in troubleshooting network instability
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Communicating to customers and Leidos leadership of any impact to operational continuity
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Possessing a comprehensive understanding of network and device relationships
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Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services
Basic Qualifications
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Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education with 2 years of professional experience
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Active TS/SCI government security clearance
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3+ years of experience working with networks and performing Network Administration/Troubleshooting
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Must be familiar with Windows Systems administration tools and processes such as adding and removing user accounts and configuring / correcting profile issues
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Knowledge in coordinating problem resolution and working across IT functional areas
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Proven ability to manage multiple tasks/events simultaneously and deliver on time
Preferred Qualifications
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DHS Experience
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Networking Certification
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Microsoft Certification
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Security+
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CCNA
Original Posting Date:2024-10-07
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $48,100.00 - $86,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
