Who We Are:
Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
Analyst, Network Cost Management is responsible for a variety of the Bandwidth Global Network Cost invoices including auditing, identifying, summarizing, and presenting disputed charges with vendors and negotiating dispute settlements. They will also work with a variety of internal teams to review any internal processes causing cost variances while reviewing possible process and cost improvements.
*This role works 100% in office out of our Raleigh HQ
What You'll Do:
- Ensure receipt and timely payments of monthly global network cost invoices
- Reporting included but not limited to: spend by LEC/Carrier and Outstanding Disputes and resolutions by LEC/Carrier, outstanding vendor requests
- Manage the Global CABS billing processes and reporting for the Bandwidth vendors across the global markets
- Invoice Cost Management: Invoice setup, account coding, billing validation and dispute management
- Analytics: as needed to support the above responsibilities
- Communicate open disputes with vendors and follow-up regularly to ensure resolution
- Treat the New BANs received from the Global Bandwidth vendors in TEOCO and validate the billing requirements
- Vendor Management Support
- Network Support & Development
- Finance support for Network Cost Projects for accrual purposes
What You Need:
- Education: Bachelor Degree or 3-year relevant telecommunications work experience
- Experience: +2-year telecommunications experience & Financial Analysis
- Knowledge: LERG, State & Federal Access Tariffs, Interconnection Agreements & Direct Peering Agreements, Carrier Access Billing Systems (CABS) & Telecommunication Vendor Invoice Management Best Practices
- Required Skills: Advanced Excel is required in order to perform the basic functionalities of the role, Basic understanding of accounts payable/billing processes, Basic SQL skills and problem solving
Bonus Points:
- Education: Bachelor’s degree and 5+ years of telecom experience, or military experience in lieu of degree
- Experience: Telecom Vendor Cost Management, Financial Analysis, Voice Usage & Circuit Analysis
- Knowledge: LERG, Switched Access Tariffs, CABs billing (to Bandwidth)
- Skills: Advanced Excel knowledge, SQL, Microsoft Office, Google Applications
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.
Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen.
Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
