Network Analyst

Posting Close DateApplicants must submit their completed application by 08-02-2026 at 11:59 p.m. MSTApplication and Special InstructionsAs part of the application process, all applicants are required to submit a chronological resume and cover letter. Applications submitted without both a chronological resume and cover letter will be considered incomplete and will not receive further consideration.
This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time.
Applicants who meet the minimum qualifications may be evaluated and scored based on their relevant education, experience, and training, as outlined in the job bulletin. The highest-scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.
IMPORTANT INFORMATION
Virtual interviews are tentatively scheduled for the week of August 10, 2026, and will be conducted via Microsoft Teams (available as a free download).
Hiring interviews, if applicable, may be conducted on-site at the City of Tucson Information Technology Department in Tucson, Arizona.
The City of Tucson does not provide visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.
Candidates who are placed on the Civil Service Eligibility List and receive a contingent offer of employment must successfully complete the following:
An extensive background investigation, including local, state, and national criminal history and fingerprint checks.
Recruiter Contact Information:
If you have any questions regarding this recruitment, please contact:
Liliana Almeraz
(520) 837-4303
[email protected]Position Specific Summary

The Network Analyst position at the City of Tucson’s Information Technology Department is responsible for providing analysis, evaluation and support for the Network Services team. This position includes assisting with network equipment configuration and installation, including various network projects, wireless site surveys and tickets.

Work is performed under the supervision of the Information Technology Manager. This position does not supervise.
 

Duties and Responsibilities

• Evaluates, installs, and upgrades network device software and firmware to ensure systems remain current, secure, and compliant with organizational standards. Configures and verifies network switch settings, including port assignments, virtual network segmentation, connectivity status, and interface configurations to support network architecture and performance requirements. Collaborates with Network Engineers to troubleshoot and resolve escalated issues through root cause analysis and recommendations for process and operational improvements.

• Analyzes network service requests and troubleshoots both wired and wireless connectivity issues using command-line tools such as ping, traceroute, and nslookup (name server lookup). Utilizes network management tools to efficiently monitor the network, make configuration changes and troubleshoot wireless connection issues.

• Conducts and analyzes wireless site surveys by collecting floor plans, gathering real-time signal data on-site, and evaluates results. Recommends improvements such as adding or relocating access points and presents findings to the Network Engineer for approval.

• Collects and uploads network performance data, including wireless site survey results, into network management software. Prepares and generates comprehensive reports based on this data to identify trends, performance gaps, and areas for improvement.

• Maintains organization of network storage room. Coordinates with the Information Technology (IT) Asset Management team to receive, inspect, and prepare new equipment. Applies asset tags following documented procedures and executes surplus processes for outdated or unused equipment according to established policies.

• Installs, updates, and maintains network-connected devices to ensure they operate with current and secure software. Monitors device licensing and support agreements, tracks renewal and expiration dates, and communicates renewal requirements to maintain uninterrupted service and compliance.

• Contributes to IT initiatives and cross-departmental projects by providing technical insights and supporting data-driven decision-making. 

• Performs all other duties and tasks as assigned.

All duties and responsibilities listed are subject to change. MINIMUM QUALIFICATIONSEducationAssociate degreeExperienceTwo (2) years of relevant experienceEquivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

License/CertificationsPreferred QualificationsPreferred Qualifications:
Experience with Cisco operating systems
Bachelor’s Degree in Computer Science or related fieldPOSITION DETAILSJob ProfileJ0748 - Information Technology Analyst

View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation GradeG107Hourly Range$26.57 - 39.86 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)ExemptPosition TypeRegularTime TypeFull timeDepartmentInformation TechnologyDepartment LinkNo WebsiteBackground Check

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT USBenefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.  The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). 

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected].

Recruiter NameLiliana AlmerazRecruiter Email[email protected]

For general Human Resources questions please contact 520-837-4190.