Network Analyst II

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Essential Utilities? We have a great opportunity for a Network Analyst II located in Bryn Mawr, Pennsylvania!

This position will be responsible for planning, implementing, maintenance, and support for all aspects of the Essential Utilities IT and OT Data Networks.

 Duties of this position include, but are not limited to, the following:

• Troubleshoot and provide support for network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems.
• Perform network device configuration, implementation, monitoring and configuration back up.
• Perform network device lifecycle management (software and hardware upgrade) and inventory management.
• Research and recommend network and data communications hardware and software.
• Plan, coordinate, and implement network security measures.
• Create and update detailed installation and support documentation. Determine appropriate technology used to meet business requirements.

 
Qualifications:

Successful candidates will possess the following knowledge and skills: 

• Technical proficiency in enterprise data networks, network devices lifecycle management, data network troubleshooting and incident resolution experience.
• Layer 2 switching implementation and troubleshooting experience; layer 3 routing implementation and troubleshooting experience.
• Ability to provide supporting documentation for network change controls.  Test plan, implementation plan, verification plan, and back out plan.
• Excellent customer service and problem resolution skills of moderate difficulty.
• Strong communication skills (verbal and listening).
• Ability to work collaboratively in a team environment.
• Ability to work independently and on multiple tasks.

Desired but not required qualifications:

• Experience with Palo Alto Panorama and firewalls, Global Protect and LSVPN.
• Experience with F5 load balancers

Minimum qualifications:

• Experience with Cisco enterprise class Catalyst and Nexus 9k switches and Cisco routers, Cisco ISE, Cisco Wireless Controllers and Access Points and related network monitoring tools such as SolarWinds.
• 3+ years' experience and HS Diploma required.
• Associate's degree or Bachelor's degree in Information Technology, Computer Science, Cybersecurity or Engineering preferred.
• CCNA certification strongly preferred.
• Valid driver’s license.  Position will require occasional travel to work sites of Aqua.
• Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.