Ashburn Consulting, a Small Business based in the Washington, DC metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established leader in its field, is composed of an elite team of engineers and business consultants, each of whom is recognized —and highly regarded—within the network and security communities.
Job DescriptionKey Responsibilities
Network Installation & Maintenance
- Install, configure, and maintain routers, switches, wireless controllers, and related network hardware using approved tools and procedures.
- Ensure all router, switch, and network equipment installations, repairs, and maintenance activities comply with Cisco best practices and proper procedures.
- Perform additions, changes, and updates to network configurations as required.
Monitoring & Operations Support
- Monitor environmental factors within data centers and network closets to ensure optimal operating conditions.
- Utilize network management tools and related test equipment to perform monitoring, troubleshooting, and maintenance of telecommunications circuits, including DWDM optical circuits.
- Respond to Work Requests assigned by the Service Desk and track resolution through established systems.
- Execute notification and escalation procedures as defined by the Office of the Chief Information Officer (OCIO).
- Coordinate service status and issue resolution with the Service Desk and other stakeholders.
Documentation & Configuration Management
- Use ServiceNow to track and document all changes related to switch runs, network closets, and monument setups.
- Maintain accurate network equipment records in automated systems.
- Update network maps and perform configuration management to ensure documentation reflects current network state.
- Clearly and accurately document, monitor, and track all work using Footprints.
- Ensure complete, accurate, and quality documentation is maintained at all times.
- Prepare required technical and status reports.
Communication & Representation
- Effectively communicate with technical staff, management personnel, and client stakeholders.
- Attend meetings as an OCIO telecommunications representative and Subject Matter Expert when requested by the Library.
- Provide clear updates regarding network status, incidents, and maintenance activities.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
- 3+ years of experience in network administration or related technical support roles.
- Hands-on experience installing and maintaining Cisco routers, switches, and wireless infrastructure.
- Experience with network monitoring tools and troubleshooting telecommunications circuits (including DWDM).
- Experience using ticketing systems such as ServiceNow and/or Footprints.
- Strong knowledge of TCP/IP networking, routing, switching, and LAN/WAN environments.
- Experience maintaining configuration management records and network documentation.
- Strong written and verbal communication skills.
- Ability to follow structured processes and escalation procedures.
Preferred Qualifications
- Cisco certification (CCNA, CCNP, or equivalent).
- Experience supporting federal clients or working within an OCIO environment.
- Familiarity with data center environmental monitoring systems.
- Experience supporting large-scale enterprise network environments.
Equal Opportunity Employer/Veterans/Disabled. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
Ashburn Consulting is an Equal Opportunity Affirmative Action Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Ashburn Consulting, please e-mail [email protected].”
Top Skills
What We Do
Ashburn Consulting, LLC (AC) was founded in 2002 to provide superior network and network security solutions for government and commercial customers. In the past few years, the company has quickly established itself as a leader in network and security integrations. We are experienced in full life cycle network, design, development, implementation and on going support. Our extensive experience in large-scale enterprise networks has given us the capability to engineer the right solution using the latest technologies.
The company is driven by its customer focused employees who are dedicated and passionate about our client’s success. Our Consultants are highly recognized in the networking and network security communities and we pride ourselves on the breath of knowledge displayed in our service offerings.
