Position Purpose:
The Associate Network Engineer under general supervision assists in the purchase, design, installation, and support of the enterprise network architecture, including LAN, WAN, IPT/VoIP, Wireless, NMS and Network Security systems. Follows standard practices and procedures in analyzing situations involving readily identifiable problems. Assists in the planning of large-scale infrastructure projects through vendor comparison and cost studies. Requires extensive knowledge of LAN, WAN, IPT, Wireless, NMS and network security infrastructure, networks, and applications.
Essential Functions and Responsibilities:
- Implement and maintain physical network connectivity to the network interface of external business partners.
- Perform troubleshooting and configuration of switches, routers, firewalls, access points, VPNs, and voice gateways.
- Resolve connectivity issues to external business partners, internet, and inter-site utilizing various reporting and monitoring tools.
- Perform software and hardware upgrades as assigned including planning, scheduling, testing and coordination.
- Analyze real-time network performance issues.
- Maintain user authentication and accounting system and respective logging for remote access and perform routine audits.
- Maintain documentation of network topology and update regularly.
- Identifies deficiencies of both technical issues and business processes, elevates risk to team lead and/or reporting management, and proposes innovative solutions to address issue.
Minimum Job Requirements (Education, Experience, Skills):
- Associate degree in Computer Science, Engineering or relevant field, bachelor's degree preferred and three years of experience in the field of Network Engineering
- Cisco certification; CCNA, CCVP, CCNP is highly desired. Cisco CCNA certification is preferred.
- ITIL certification is highly desired but not required.
- Extensive knowledge of and experience with network management concepts and associated technology is required
- Working knowledge of network infrastructure, protocols and standards is required
- Ability to adhere to standard operating procedures and able to work within standard network maintenance windows.
- Demonstrated strong written and verbal communication skills
- Demonstrated ability to multi task with attention to detail
- Demonstrated reasoning and problem-solving abilities
- Ability to operate under tight deadlines and changing priorities is essential.
- Exceptional interpersonal skills (negotiation, coaching, team-building, positive thinking, can-do attitude and job flexibility) are required.
- Strong organizational skills and ability to handle multiple tasks is required.
- Must be an assertive team player with positive attitude and high energy level.
- Flexible with shifting schedule (Noon/Night shift).
- Amenable to work at Commonwealth Avenue, Quezon City.
Physical Demands:
- Must be able to lift at least 25 pounds
Skills Required
- Associate degree in Computer Science, Engineering or relevant field
- Three years of experience in Network Engineering
- Cisco certification; CCNA, CCVP, CCNP is highly desired
- Extensive knowledge of network management concepts and technology
- Working knowledge of network infrastructure, protocols and standards
Afni, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Afni, Inc. and has not been reviewed or approved by Afni, Inc..
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Strong & Reliable Incentives — Incentive programs (performance-based and referral) are available in many roles and can add to earnings when targets are met. The pay-and-bonus structure is described as a positive aspect in certain positions.
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Leave & Time Off Breadth — Paid time off for holidays and vacations is part of the package. Training periods also include additional holiday time, indicating a defined time-off offering.
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Wellbeing & Lifestyle Benefits — Tuition reimbursement up to $5,250, a casual “Dress for Your Day” policy, and on-site events provide added non-cash value. Full-time schedules and referral rewards are also positioned as perks.
Afni, Inc. Insights
What We Do
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
