The Role
Monitors and troubleshoots LAN/WAN networks, circuits, devices, firewalls, VPNs, and intrusion detection systems. Resolves incidents, escalates complex issues, coordinates hardware and software upgrades, maintains network documentation and inventories, produces monitoring reports, and supports network security and performance. The role also interfaces with engineers, vendors, customers, and USSOCOM stakeholders while supporting potential shift work.
Summary Generated by Built In
SAIC is seeking a Network Administrator to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at Hurlburt Field, FL.
The Network Administrator will be responsible for but not limited to the following duties:
- Monitors the LAN and WAN equipment and circuits utilizing Riverbed Event Manager.
- Performs initial triage and resolves or escalates technical problems for established networks.
- Serves as the technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.
- Maintains network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.
- Works with the Systems Engineer in network design analysis and configuration validation.
- Maintains documentation, which may include CMDB information, as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.
- Performs project work as assigned by the Senior Team members.
- Accurately documents instances of hardware failure, repair, installation, and removal.
- Administers the operation of all LAN/WAN-related network services according to Government policies and procedures.
- Coordinates and implements network software and hardware upgrades.
- Troubleshoots and resolves LAN/WAN performance, connectivity, and related network problems.
- Administers LAN/WAN security, antivirus, and spam control measures.
- Uses a variety of tools to monitor and troubleshoot the network.
- Creates monitoring reports and logs and ensures the functionality of links.
- Documents and maintains network topologies.
- Resolves ticket requests, works to resolve incidents, and escalates to the Engineering team when required.
- Represents USSOCOM and interfaces with software and hardware vendors for support issues.
- Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.
Required Education:
- Bachelor's degree and five (5) years’ experience; (will consider AS/AA and 4 years' experience or High School and 6 years' experience)
Required Clearance:
- Must possess an active TS/SCI security clearance with the ability to maintain; US Citizenship required.
Required Skills:
- Ability to monitor LAN/WAN circuits and devices using tools (e.g., Riverbed, IDS, monitoring dashboards)
- Experience implementing software/hardware upgrades and maintain network performance and connectivity
- Ability to coordinate with engineers, vendors, and customers; update tickets and produce monitoring reports/logs
Required Certifications:
- Must be DoW 8140 compliant under the Work Role Code 441 – Network Operations Specialist - Intermediate level or higher
- CCNA Certification.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Skills Required
- Bachelor's degree and five years of experience; alternatively, an associate's degree with four years of experience or a high school diploma with six years of experience.
- Active TS/SCI security clearance with the ability to maintain it.
- U.S. citizenship.
- Experience monitoring LAN/WAN circuits and devices using Riverbed, intrusion detection systems, and monitoring dashboards.
- Experience implementing software and hardware upgrades and maintaining network performance and connectivity.
- Ability to coordinate with engineers, vendors, and customers; update tickets; and produce monitoring reports and logs.
- DoD 8140 compliance under Work Role Code 441, Network Operations Specialist, Intermediate level or higher.
- CCNA certification.
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The Company
What We Do
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