Sheridan. Be part of something greater. Your career awaits…join us!
Sheridan Ohio (Sheridan OH) was founded in 1985 in Brimfield, OH as The Press of Ohio. We were well known as a high-caliber print provider to the healthcare, education, biotech, and industrial vertical markets. Our reputation for embracing new technologies and developing sophisticated system controls rivaled our obsessive approach to customer care.
SUMMARY:
Provide entry-level network and systems support under the guidance of senior IT staff. Serve as a point of contact for help desk operations and end-user technical support, while assisting with network infrastructure upgrades, troubleshooting, and day-to-day systems administration tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with maintaining the Active Directory environment (user accounts, groups, and permissions)
- Support day-to-day DNS, DHCP, IP, FTP, and other Internet-related services
- Assist in server hardware upgrades, repairs, and installations
- Assist in creating E-mail accounts and basic Office 365 Administrative tasks
- Install Ethernet cabling and punch down data patch panels
- Assist IT staff with deploying and provisioning network equipment
- Assist and support Wireless Infrastructure
- Support vendor specific business applications and deploy software maintenance as needed
- Perform machine-level configuration, troubleshooting, and software installation
- Assist co-workers with implementing and supporting IT projects for the business
- Help develop and maintain system support documentation
- Assist senior IT staff with basic firewall rule and VPN connection updates (training provided)
- Maintain hardware and software asset inventory, IT purchases and product procurement
- Assist with proactive monitoring of infrastructure and investigate system faults
- Perform other duties as assigned by management
BASIC QUALIFICATIONS:
- Excellent interpersonal and organizational skills as well as strong attention to detail.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Working knowledge of Windows Server and Workstation operating systems
- Basic understanding of TCP/IP networking concepts (DNS, DHCP, FTP)
- Familiarity with Microsoft Office 365 applications
- Familiarity with common Windows-based business applications
- Basic knowledge of printers and copiers
- Clear and concise communications skills, verbal and written
- Basic hardware installation and troubleshooting skills
EDUCATION:
- Associate’s degree (completed or in progress) or bachelor’s degree in computer science, Information Technology, Information Systems, or a related field preferred
- Equivalent experience and technical training may be substituted for the education requirements
- CompTIA A+ or Network+, or Microsoft/Cisco certifications, are a plus
- 0-2 years of relevant IT experience required; internships, help desk experience, or related coursework will be considered
DESIRED SKILLS AND ABILITIES
- Familiar with ePS Technique Business Applications
- Understanding of printing concepts and terminology
- Knowledge of VMware/Hyper-v administration
- Knowledge of Cisco FTD systems
- Knowledge of HP storage systems
- Knowledge of web servers and related technology (IIS, HTML, etc.)
- Basic scripting or SQL knowledge
PHYSICAL REQUIREMENTS
- Must be onsite daily to support the manufacturing plant
- Requires periods of sitting, standing, and walking
- Must be able to lift 20 pounds at times.
- Will be exposed to moving parts and moderate to loud noise levels.
- Must be able to access and navigate each department at the facility
Job Type:
- Regular/Full-time
Schedule:
- 8-hour shifts
- 1st Shift
Work Location:
- On Site
Benefits:
- 401(k) w/Matching
- Dental Insurance
- Employee Assistance Program
- Flexible Spending Account (FSA)
- Health Insurance
- Health Savings Account (HSA)
- Paid Time Off
- Tuition Reimbursement
- Vision Insurance
Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or reasonable accommodation to apply for employment, please contact the HR Manager at 330-677-3369.
Sheridan
Pay Range$45,000 - $70,000
Skills Required
- 0-2 years of relevant IT experience; internships, help desk experience, or related coursework considered
- Working knowledge of Windows Server and workstation operating systems
- Basic understanding of TCP/IP networking concepts, including DNS, DHCP, and FTP
- Familiarity with Microsoft Office 365 applications
- Familiarity with common Windows-based business applications
- Basic knowledge of printers and copiers
- Basic hardware installation and troubleshooting skills
- Excellent interpersonal and organizational skills
- Strong analytical and problem-solving skills
- Associate's degree completed or in progress, or bachelor's degree in computer science, information technology, information systems, or related field
- CompTIA A+, CompTIA Network+, Microsoft, or Cisco certification
- Familiarity with ePS Technique business applications
- Understanding of printing concepts and terminology
- Knowledge of VMware or Hyper-V administration
- Knowledge of Cisco FTD systems
- Knowledge of HP storage systems
- Knowledge of web servers and related technology, including IIS and HTML
- Basic scripting or SQL knowledge
- Ability to work onsite daily at the manufacturing plant
- Ability to lift 20 pounds and navigate the facility
What We Do
CJK Group is a privately held portfolio of international printing, publishing services, and technology/information solutions companies that supports book, catalog, journal, and magazine needs.
