Network Administrator (Intermediate and Senior Level)

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Network Administrator (Intermediate and Senior Level) to join our team in support of the US Army's Network Enterprise Center at Fort Knox, KY.

• Must be a US Citizen
• Secret Clearance required
• Non-remote (relocation incentive available)

As a Network Administrator, you will play a vital role in managing and maintaining computer networks to ensure the confidentiality, integrity, and availability of Government information assets. This will include support for network design, security management, advanced troubleshooting, and ensuring overall network performance and compliance with Army standards.

Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Intermediate Level Responsibilities: 

• Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. 
• Support and/or conduct regular security assessments and vulnerability scans to ensure network integrity. 
• Monitor network performance and implement optimization strategies, such as traffic shaping, load balancing, and quality of service (QoS) configurations. 
• Provide Tier II-III network/desktop support. 
• Analyze network usage patterns and make recommendations for capacity planning and resource allocation. 
• Support the design and implementation of network infrastructure to meet operational requirements, including planning for scalability, redundancy, and security. 
• Support the deployment and configuration of advanced network systems, such as firewalls, load balancers, and VPN concentrators. 
• Act as an escalation point for the Network Support Technicians. 
• Implement and enforce network security policies, including access control, firewall rules, and intrusion detection/prevention systems. 
• Maintain and update network configurations, including VLANs, routing protocols, and access control lists (ACLs). 
• Ensure configurations are backed up and recoverable in case of failure. 
• Ensure the network adheres to Army regulations and cybersecurity standards, including those set by the Department of Defense (DoD). 
• Work with cybersecurity teams to implement and maintain compliance with relevant frameworks and guidelines. 
• Provide training and mentorship to Network Support Technicians, helping them develop their skills and knowledge. 
• Participate in network-related projects, coordinating tasks among team members and ensuring successful completion. 
• Support the development and maintenance of disaster recovery plans for the network infrastructure. 

Senior Level Responsibilities: 

• All Intermediate responsibilities.
• Provide daily supervision and direction to personnel across the Network Team. 
• Provide training and mentorship to Network Support Technicians, helping them develop their skills and knowledge. 
• Manage, coordinate, and track work across the Network Team. 
• Maintain overall responsibility for the Network delivery team. 
• Troubleshoot network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution. 
• Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. 
• Collect and review network utilization data for capacity and planning purposes. 
• Assist in developing, implementing, testing, and maintaining disaster recovery plans. 
• Interface with vendors for procurement & maintenance of all IT infrastructures. 
• Support the development and delivery of training sessions to ensure staff understand network resources. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• US Citizen.
• Must have or be able to obtain and maintain a secret clearance.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Baseline Certification is required within 6 months of hire. 

Intermediate Level:

• One (1+) years of IT experience, preferably within a networking environment. 
• Experience with Juniper, Cisco, and Aruba networking equipment. 

Senior Level:

• Eight (8+) years of IT experience, preferably within a networking environment.
• Three (3+) years of experience providing daily supervision and direction to personnel across the Network teams. 

Preferred:

• Active secret clearance.
• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
• IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
• Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint. 
• Experience with Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix). 
• Experience with Knowledge Management or process creation. 
• Experience providing quality service and support for mission-critical systems and VIP end users. 
• Experience working in a Department of Defense (DoD) environment.
• Problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Additional Information

This position is subject to the successful acquisition of the contract and the completion of negotiations, both of which are actively underway. 

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.