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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We are seeking a highly motivated Network Administrator (Level 2), who will be responsible for managing and maintaining our global network infrastructure to ensure seamless connectivity and security across all locations. The ideal candidate will have a solid grasp of computer networking, with proficient troubleshooting abilities and knowledge of WiFi technologies. Although the core infrastructure predominantly relies on Fortinet, we appreciate a flexible and adaptable approach to network management, expecting the candidate to be well-versed in diverse networking technologies and solutions.
***Please note that this role will either be based in Berlin, Germany or London, UK. Applicants require a full working permit in either of those locations***
What you'll be doing:
- Assisting in the training and mentoring of peers, ensuring they are up-to-date with the latest network technologies and best practices.
- Providing technical support for network issues. This may involve working closely with other IT personnel and end-users to resolve problems.
- Providing monitoring of network performance to ensure high availability and reliability. This may also involve helping in tuning the network for optimal performance.
- Ticket management, manage and maintain tickets to ensure ticket SLA’s are met and Customer satisfaction.
- Developing documentation, procedures to ensure consistency and compliance with industry standards and regulation.
- Supporting network security analysis and incident response, working alongside the security team to ensure compliance.
- Collaborating with other IT team members to solve complex issues and support IT projects and initiatives
What you'll bring to the team:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5 years of experience in network administration with focus on Fortinet network
- Proficiency with network hardware, including routers, switches, firewalls, VPN endpoints
- Excellent communication and collaboration skills, with the ability to work effectively with team members across different regions.
- Strong knowledge of networking principles and protocols such as TCP/IP, DNS, DHCP, VLANs, and QoS.
- Excellent written and verbal communication skills in English; additional German skills strongly preferred.
- Must have knowledge in Fortinet network solutions and a good understanding of other networking technologies and vendors.
- Experience working with project managers and to implement projects
- Vendor-agnostic approach to network management, with the ability to learn and adapt to new technologies.
- CompTIA Network+
- CompTIA Security+
- Extreme Certified Professional - Wifi vendor dependant
- CWNA - Certified Wireless Network Administrator
- CWISA - Certified Wireless IoT Solutions Administrator
- FCP - Network security
- FCSS - Enterprise Firewall
- FCP - Secure Wireless LAN
- FCP - FortiAnalyzer
- FCP - FortiManager
- FCP - Azure Cloud Security
- FCSS - SD-WAN
- FCSS - Network Security Support Engineer
- FCP - FortiSwitch
- FCP - AWS Cloud Security
What’s in it for you?
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Unlock your potential with our growth program, paving the way for promotions and career advancement;
- Genuine career opportunities in a company that’s creating new jobs every day;
- Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed share scheme (we are all owners)
- Health & Wellness Credit- expense towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Time off to volunteer and give back to your community
- Transit benefit when you travel by public transport
- Regular breakfast or lunches, drinks & snacks in our office
#LI-ED1LI-ED1
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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What We Do
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. The cloud solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financing and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe and Asia Pacific, the company serves retail, hospitality and golf businesses in over 100 countries.
