Network Admin - L3

Reposted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
Expert/Leader
Big Data • Cloud • Information Technology
The Role
Responsible for managing 24/7 data center operations, troubleshooting routing, switching, and firewall environments, while ensuring compliance with ITIL standards.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated Network and Security Lead to join our Information Technology team. In this role, you will be responsible for the end-to-face management of 24/7/365 data center operations and the high-level troubleshooting of complex routing, switching, and firewall environments. You will join a dynamic team dedicated to maintaining maximum network uptime and delivering exceptional service through proactive infrastructure management and cross-functional collaboration.

What You’ll Do

In this role, you will:

  • Lead and manage 24/7/365 data center operations, ensuring all project Key Performance Indicators (KPIs) and metrics are met while delivering actionable insights through Root Cause Analysis (RCA).

  • Collaborate with Information Technology infrastructure teams, service providers, and Original Equipment Manufacturers (OEMs) to ensure order deliveries and escalated incidents are resolved within established Service Level Agreements (SLAs).

  • Responsibility 3: Ensure compliance with organizational standards and Information Technology Infrastructure Library (ITIL) disciplines, including the rigorous management of incident, problem, and change management processes.

What You’ll Bring

The ideal candidate will have:

  • 10+ years of experience in Network and Security operations within a data center environment.

  • Strong knowledge of layer 3 routing and layer 2 switching, including protocols such as Multiprotocol Label Switching (MPLS) and Border Gateway Protocol (BGP), and hands-on expertise with Fortinet, Cisco Nexus, and Arista hardware.

  • Proven ability in stakeholder management and team leadership, with a focus on troubleshooting complex security systems like Web Application Firewalls (WAF) and Intrusion Prevention Systems (IPS).

  • Mandatory certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Security Professional (CCSP), Fortinet Network Security Expert (NSE) 1-4, and Information Technology Infrastructure Library (ITIL).

Category: Information Technology

Skills Required

  • 10+ years in Network and Security operations
  • Strong knowledge of layer 3 routing and layer 2 switching
  • Hands-on expertise with Fortinet, Cisco Nexus, and Arista hardware
  • Cisco Certified Network Associate (CCNA) certification
  • Cisco Certified Security Professional (CCSP) certification
  • Fortinet Network Security Expert (NSE) 1-4 certification
  • Information Technology Infrastructure Library (ITIL) certification

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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