NetSuite Systems – Specialist Engineer

Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Under general direction, designs, develops, troubleshoots and debugs complex software programs for enhancements and new products. Develops software and tools in support of design, infrastructure and technology platforms, including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Has system-wide responsibility on complex projects and components. Provides direction to team members and is a key contributor. May solve highly technical complex problems and be called on to consult for other projects. Provides coaching to junior-level employees. Role typically requires between 5 and 8 years of experience.

Job Description:

Designation : NetSuite Systems – Specialist Engineer

Reporting to : NetSuite team - Lead

Location : Bangalore, Full Time

Qualification : Graduation in Computer Science. Master’s degree is preferred.

Experience : Overall 6 – 8 Years of experience in a relevant field (Minimum of 4 years in NetSuite)

Company Description:

DCI-Marketing develops retail merchandising solutions for global brands and retailers. Using consumer insights and a retail science-based methodology, DCI-Marketing focuses on transportation, cosmetics, and consumer electronics industries. The company specializes in retail environments, merchandising displays, digital merchandising, marketing programs, security solutions, and facility image products.

DCI Marketing is seeking an experienced, highly motivated NetSuite Systems Support Specialist who will enhance and support our Oracle NetSuite ERP, CRM and Suite Commerce solutions. The ideal candidate will have solid experience configuring and scripting new capabilities in NetSuite. They will also monitor and support integrations between legacy systems and the NetSuite platform. The right candidate will have a passion for discovering creative methods for solving business requirements within the NetSuite platform.

Key Responsibilities / Functions:

• Collaborate with ERP Manager to identify solutions that will address DCI business requirements in the NetSuite solution and other systems that integrate with it.
• Assist in the design and system configuration within NetSuite, and related systems such as Avalara and Pace jet
• Create, customize, and manage NetSuite fields, workflows, custom objects, custom records, scripts, reports, saved searches, dashboards, etc.
• Enhance and monitor system integrations between legacy systems and NetSuite
• Assist in report development and data exports/extracts
• Perform complex business and systems analysis work including,
• Ability to ask questions allowing for an understanding of a business process.
• Facilitate the identification of requirements working with business stakeholders.
• Based on defined business requirements, identify options for solving the problem with a recommendation.
• Participate in design sessions to analyse business requirements and functional specifications, then develop associated technical specifications.
• Draw from your experience to recommend changes in development, maintenance, and system standards.
• Support for key month end close and financial reporting processes
• Identify test criteria and test new functionality/enhancements
• Perform quality assurance tasks required by the various implementations
• Follow established procedures for development and change management.  This includes ticket generation (JIRA) , documenting requirements, testing and QA activities.   It also includes getting migration approvals, following the code migration process and code versioning process.   
• Identify areas for improvement while complying with the SDLC

Required Qualifications: (Education, Technical Skills/Knowledge)

• At least 7 years’ experience in the Information Technology field.
• At least 4 years of end-to-end ERP, CRM and Suite Commerce experience in NetSuite administration and configuration.
• Bachelor’s degree in computer science, Information Systems, or another quantitative field.
• NetSuite certifications desired.
• Solid experience creating, customizing, and managing NetSuite fields, workflows, roles/permissions, custom objects, custom records, scripts, reports, saved searches and dashboards.
• 2 years Suite Commerce Administration
• NetSuite API knowledge for performing integrations.
• Experience with business processes utilized across NetSuite such as Quote to Cash, Procure to Pay.
• Strong communication skills allowing for interaction with business stakeholders.
• SDF migration and Code Repository Knowledge
• Experience in Agile, Scrum, Kanban and/or Lean software development methodologies and JIRA tool for activity management

Personal Characteristics and Attributes

• Strong analytical and complex problem-solving skills.
• Creative thinker with the ability to visualize solutions that could be delivered with NetSuite.
• Excellent written and verbal communication skills for coordinating across teams.
• Ability to communicate complex information to technical and non-technical stakeholders.
• A drive to learn and master new technologies and techniques.
• Served as a leader over others on operational teams.
• Ability to work hours that overlap with US business hours.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.