NetSuite Analyst

Posted Yesterday
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Calgary, AB, CAN
In-Office
Senior level
Software
The Role
Manage day-to-day NetSuite ERP operations including troubleshooting, user support, configuration, upgrades, integrations, automation, requirements gathering, training, and documenting processes to meet business needs.
Summary Generated by Built In

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

The NetSuite Analyst is a critical role responsible for the day-to-day operations, maintenance, and support of the Enterprise Resource Planning (ERP) system within the organization. This role involves troubleshooting issues, providing end-user support, coordinating system upgrades, and ensuring the seamless functioning of the ERP environment to meet business requirements.

Key Responsibilities

  • Work closely with multiple business units, mainly Finance, Sales, Manufacturing and Purchasing, to understand their business needs and problem solve operational issues
  • Primary point of contact for of NetSuite support
  • Interface with business units to gain a deep understanding of software requirements, look for integration and streamlining opportunities leveraging NetSuite
  • Use the required ERP configuration and analyzed business requirements to successfully optimize NetSuite support
  • Providing technical support and training ERP end-users
  • Developing user-friendly functionalities and interfaces
  • Performing diagnostic tests and resolving issues to optimize performance
  • Coordinate with related teams and departments to ensure optimal operation of NetSuite
  • Gather business unit requirements and translate to technology Solutions, designed to create efficiency, avoid risk, and improve security
  • Preparing development progress updates and documenting ERP processes
  • Key participant in release updates, new features, and new NetSuite features
  • Provide and / or arrange training as required
  • Develop effective relationships with NetSuite vendors and provide oversight to ensure successful day-to-day operations
  • Monitor and participate in the creation of automated jobs and data transformations
  • Analyze and support business requirements in NetSuite
  • Participate in change management in respect of applications and processes
  • Participate in quarterly compliance information gathering for applications

About You  

  • A Bachelor’s Degree or post-secondary technical diploma in Computer Science, Information Systems is an asset, however equivalent experience will be considered
  • Certification in Oracle NetSuite is nice to have, but equivalent experience will be considered
  • Minimum 5 years of experience with ERP systems or similar role
  • Experience with line of business applications and understanding the manufacturing business processes is preferred
  • A basic understanding of ERP system navigation and database schema
  • Ability to gather business requirements and translate to technology solutions
  • Ability to translate “IT Speak” to business outcomes, understood by business decision makers
  • Ability to translate business needs into technology solutions

Total Rewards 

At Blackline Safety, we offer more than just a job—we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include: 

  • Competitive base salary and annual compensation review 
  • Comprehensive health and dental benefits* 
  • Mental health and wellness support 
  • Flexible work arrangements and hybrid work model for eligible positions 
  • Paid vacation, personal and sick days* 
  • Professional development opportunities 
  • Education funding   
  • A collaborative, inclusive, and mission-driven culture  
  • Exclusive access to perks and discounts 
  • A flexible ‘Dress for Your Day’ environment 

*Eligibility and coverage vary by employment type and region.  

Diversity, Equity & Inclusion 

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, please contact us at [email protected]. We are committed to ensuring an accessible and equitable experience for all candidates. 

Join Us 

If you’re passionate about technology, safety, and making a difference, we’d love to hear from you. Apply today and help us build a safer, more connected world. 

Unauthorized Recruitment Communication Alert  

We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.

Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.

Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.

Skills Required

  • Minimum 5 years of experience with ERP systems or similar role
  • Experience supporting day-to-day NetSuite or ERP operations
  • Basic understanding of ERP system navigation and database schema
  • Ability to gather business requirements and translate to technology solutions
  • Ability to translate IT language to business outcomes for decision makers
  • Bachelor's degree or post-secondary technical diploma (or equivalent experience)
  • Certification in Oracle NetSuite
  • Experience with line-of-business applications and manufacturing business processes
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The Company
HQ: Calgary, Alberta
316 Employees
Year Founded: 2004

What We Do

Connect. Monitor. Respond. It’s a simple and seamless sequence of events and also our mission: one that makes sure every worker gets their job done and returns home safely every day. Blackline pairs wearable safety technology and personal and area gas monitoring with cloud-connected software, and data analytics to help companies meet demanding safety challenges and increase productivity with coverage in more than 100 countries. Our technology provides a lifeline to tens of thousands of people, having reported over 160 billion data-points, and initiated over five million emergency responses. Armed with cellular and satellite connectivity, we ensure help is never too far away. The Blackline Difference: To guarantee no call for help ever goes unanswered, our direct-to-cloud technology detects every event—like a fall, gas leak, hazardous weather situation, no-motion incident or missed check-ins–and connects workers to live monitoring teams for real-time response, by real people. It’s what makes us different and it’s what gives workers peace of mind that their safety is accounted for in any circumstance.

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