Job Qualification
- Bachelor’s degree or equivalent with 3+ years of relevant experience with NetSuite ERP (Finance/Procurement/Order-to-Cash).
- Demonstrates strong knowledge and experience with NetSuite ERP, including setups, configurations, saved searches, and reports.
- Must have knowledge of Netsuite technical components scripts, workflows, etc.
- Strong analytical, problem-solving, and communication skills.
- Experience with data mapping, system integrations, and process documentation.
- Experience with system implementation or upgrades.
- Effective communicator that works well in a collaborative team setting
- Excellent communication skills, including both verbal and written.
- Excellent problem solving skills, conflict/resolution management, active listening, time management and excellent interpersonal skills.
Job Responsibilities
- Provisioning and De-provisioning of user access and roles
- Assist users to create or edit save searches and reports
- Prioritise enhancement request
- Support integration between NetSuite and other applications
- Perform root cause analysis and remediation steps
- Master record creation for customer, vendor, item, employee
- Prepare custom save searches and reports
- Other ongoing administration activities ( access, data fixes etc.)
- Create and update library of Standard Operating Procedures (SOP)
- Escalate issues with business, application owners, and /or NetSuite support team
- Provide updated steps/ runbook for any schedule system changes
- Collaboration with DEV and BA team to provide admin support
- Do sandbox refresh which includes pre and post refresh activities
- Knows basic about the Sox Audit
- CSV Import and mass update
Top Skills
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value.
Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.
Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.
Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.
At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
