TTP is an employee-owned technology and product development consultancy, with a 40-year track record of partnering with ambitious clients to solve complex challenges and bring innovative, commercially successful solutions to market.
We invent, design, and manufacture impactful products and technologies across a wide range of industries – including healthcare, life science, energy, and communications – and at the intersection of engineering, physical science, and biology.
Our working culture encourages entrepreneurship, shared ideas and technical collaboration, while providing you with the freedom to do your best work.
Job DescriptionAbout the role:
As a NetSuite Support Administrator at TTP, you’ll play a vital part in ensuring the smooth running of TTP’s ERP platform. NetSuite is an integral piece of our ERP platform, meaning this role is vital to our company’s operations.
Your main responsibility in this role will be to provide NetSuite support to multiple stakeholders, including Finance and Accounts, Business Development / CRM, Project Leaders, Marketing, and the Senior Leadership Team. Your collaboration with the Power BI team and provision of accurate data will be crucial. If you have a passion for experimentation, enjoy sharing your knowledge, and are eager to learn from your colleagues, you will thrive in this position.
Rest assured that you will have the guidance and support of your colleagues within the IT Team whenever you need it. They will be there to assist you and provide necessary development as you navigate your responsibilities as a NetSuite Support Administrator.
Key Responsibilities:
Once you have settled in, you’ll be supporting with:
· Administration of users, roles, and permissions.
· Troubleshooting bugs.
· Upgrading and patching the platform as required.
There will plenty of opportunities for you to progress and develop your skillset within the first year, including:
· Training users on NetSuite.
· Creating / Configuring / Updating workflows, SuiteScripts, saved searches and reports.
· Documenting existing business processes and recommending improvements.
· Learning to use new tools across various platforms, such as Power BI, Microsoft Planner, Power Automate, HubSpot.
· Creating / Managing cross functional system or team projects.
Qualifications
Requirements:
- To be successful in this role you will have the propensity to learn both the technical and the business support elements of this critical Programme Administration role. You will have experience of working in a business support function (e.g. IT, Accounts, Administration).
- You will demonstrate an understanding of the landscape around O2C (Order-to-Cash), P2P (Procure-to-Pay), R2R (Record-to-Report), Fixed Assets and CRM (Customer Relationship Management). If not, you will pick these concepts up quickly and be capable of adding value with speed and ease.
- Having NetSuite certifications (e.g., Suite Foundation, Suite Analytics, Administrator) is advantageous, but full training will be provided.
- Being aware of how a technology consultancy works, or familiarity with a fees-for-time / time-based professional services is advantageous.
Having any of the following would be useful, but is not essential:
· Experience in SuiteScript.
· Experience with Celigo and HubSpot.
· Degree in a STEM subject, or equivalent work experience.
· Use of generative AI to investigate problems and curate effective solutions.
Additional InformationBenefits:
TTP operates from an award-winning campus in green surroundings in Melbourn, just south of Cambridge.
We offer a generous benefits package including:
- Annual profit-related bonus
- Virtual shares that reward you with a stake in TTP Group’s long-term success
- Employer pension contribution of 10% of salary
- Private medical insurance for employees and dependants
- Free onsite lunch
- Life insurance worth 6 x salary
- 25 days holiday
- Enhanced parental leave and flexible return-to-work support
- Electric car leasing and cycle-to-work schemes
- Interest-free season ticket loan
- Local sports facilities and theatre discounts and memberships
- Comprehensive relocation support (if applicable)
Please click the following link to read the TTP Group Diversity Statement.
Please click the following link to read the TTP Group Diversity Statement.
Skills Required
- Experience working in a business support function (IT, Accounts, Administration)
- Understanding of O2C, P2P, R2R, Fixed Assets and CRM processes
- NetSuite certifications (Suite Foundation, Suite Analytics, Administrator)
- Familiarity with technology consultancy or time-based professional services
- Experience in SuiteScript
- Experience with Celigo and HubSpot
- Degree in a STEM subject or equivalent work experience
- Use of generative AI to investigate problems and curate solutions
What We Do
At TTP we work with start-ups through to big corporates, across multiple sectors, to solve challenging problems steeped in technology. By combing passion and flexibility with a deep expertise in science, engineering, and design, we help our clients unlock opportunities and make brilliant things happen. We’re independent, we’re free-thinkers and we’re agile to the core, and for over 35 years it’s helped us find better solutions faster – time and time again. We take a multidisciplinary approach, and our teams are set up around the project needs, which means we can tackle your problem holistically from the start. What’s more, we’ll be on your side and work with you as one team, and we’ll want the project to succeed as much as you do.
