NetSuite Admin/Engineer

NetSuite Admin/Engineer
Position Overview:
Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our internal Application Engineering team we are looking for Netsuite Engineers. As a Netsuite Administrator/Engineer you will work alongside global team members to manage and optimise our Netsuite environment. You will have expertise in NetSuite configuration, custom scripting (SuiteScript), report development, and integration with other systems. The role also requires experience with Jira for task management and adhering to SOX controls to ensure compliance with financial regulations. You will work closely with various teams to ensure all changes follow change management policies and procedures. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a culture that supports trying new approaches and continuous learning.
About the Team
Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users.
About the Role
In this role you will do the following :

• NetSuite Configuration & Administration:
  • Manage and oversee the configuration of NetSuite modules, including Financials, Order Management, Inventory, CRM, and others.
  • Implement and maintain workflows, saved searches, and custom fields to ensure proper data flow and functionality.
  • Ensure user permissions, roles, and access controls are properly configured, maintaining system security and integrity.
• SuiteScript Development:
  • Develop custom scripts using SuiteScript 1.0 and 2.0 to automate processes and customize workflows within NetSuite.
  • Create user-event scripts, scheduled scripts, and client scripts to address business requirements.
  • Debug, troubleshoot, and optimize custom scripts to ensure system performance and efficiency.
• Report Development:
  • Design and develop custom reports and dashboards in NetSuite using SuiteAnalytics, Saved Searches, and other reporting tools.
  • Work with stakeholders to understand reporting needs and deliver data-driven insights for decision-making.
  • Ensure that reports are accurately generated, timely, and meet compliance standards.
• Integration Development:
  • Oversee and manage the integration of NetSuite with third-party systems (e.g., CRM systems, product platforms and external financial systems).
  • Develop, implement, and maintain integrations using REST and SOAP web services, SuiteTalk, and other integration tools.
  • Collaborate with internal teams and external vendors to ensure smooth data exchange and integration between NetSuite and other platforms.

Coupa Admin and Support Skills:

• Manage and maintain the Coupa platform to ensure smooth operation and optimal performance. Handle user management, system configuration, workflow optimization, and system integrations.
• Provide user support, troubleshoot issues, and collaborate with teams to enhance processes.

Concur Admin and Support Skills:

• Manage and maintain the company's Concur travel and expense software platform. Oversee expense reporting, travel bookings, and ensure compliance with company policies.
• Ensure accurate, efficient, and seamless use of the Concur system across the organization.
• System Monitoring & Maintenance:
  • Perform regular system audits to ensure data integrity, resolve issues, and maintain a high level of system performance.
  • Troubleshoot system issues and implement necessary fixes to minimize downtime and user disruption.
  • Stay updated on new NetSuite features, releases, and best practices.
• Collaboration & Documentation:
  • Work closely with business analysts, project managers, and other teams to understand business needs and design effective NetSuite solutions.
  • Maintain thorough documentation for all customizations, integrations, and system configurations for future reference and compliance purposes.
• Jira Integration and Task Management:
  • Use Jira for managing tasks, tracking project progress, and collaborating on development sprints.
  • Maintain accurate project documentation, ensuring all tickets and tasks are logged, updated, and resolved on time.
  • Collaborate with cross-functional teams to track progress on NetSuite enhancements and bug fixes.
• SOX Controls & Change Management:
  • Adhere to SOX controls to ensure compliance with financial reporting and auditing regulations within NetSuite.
  • Follow all change management policies and procedures when implementing configurations, scripts, and integrations, ensuring all changes are properly documented, tested, and approved before deployment.
  • Work closely with internal auditors and compliance teams to ensure the system meets all regulatory requirements and internal control standards.

The skills you'll bring include:

• NetSuite Certifications: NetSuite Administrator Certification, SuiteCloud Developer Certification, or equivalent certifications preferred.
• Experience:
  • 3+ years of experience as a NetSuite Administrator or Engineer, with expertise in configuration, SuiteScript development, report creation, and integrations.
  • Strong hands-on experience with SuiteScript 1.0 and 2.0, Saved Searches, and SuiteAnalytics.
  • Experience with NetSuite integrations using SuiteTalk, REST/SOAP web services, and third-party systems.
  • Solid understanding of NetSuite modules (Financials, Order Management, CRM) and their configurations.
  • Experience in administration and support of Coupa and Concur is desirable
  • Experience using Jira for task and project management in an Agile environment.
  • Familiarity with SOX compliance requirements and change management procedures.
• Technical Skills:
  • Proficiency in SuiteScript, SuiteTalk, Saved Searches, SuiteAnalytics, and other NetSuite tools.
  • Strong SQL skills and experience with data manipulation.
  • Experience with third-party integrations, data migration, and API connections.
• Soft Skills:
  • Strong problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
  • Excellent communication skills, able to collaborate with both technical and non-technical stakeholders.
  • Attention to detail and the ability to manage multiple projects simultaneously.
  • Strong project management skills and the ability to deliver on time and within scope.
• Preferred Qualifications:
  • Experience with NetSuite SuiteCloud development tools.
  • Familiarity with NetSuite's SuiteBundler and SuiteApp deployment tools.
  • Knowledge of JavaScript, HTML, or other web development technologies is a plus.
  • Experience working in an Agile or Scrum development environment.
  • Understanding of financial business processes (accounting, inventory, sales) and how they are integrated into NetSuite.
  • Experience in a regulated environment with a strong focus on compliance (e.g., SOX, GDPR).

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research-using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.
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