Job Summary
The .NET System Analyst is responsible for analyzing, designing, and supporting business applications built on the .NET platform. This role serves as a bridge between business stakeholders, business analysts, and technical teams, ensuring requirements are effectively translated into system solutions. The analyst will work on application development, production support, and continuous improvements, ensuring applications meet business needs, performance expectations, and compliance standards
Key Responsibilities
Requirement Analysis & Stakeholder Management
- Translate business requirements into system specifications, use cases, and process flows
- Conduct impact analysis for system changes and enhancements.
- Collaborate with stakeholders to define priorities and business solutions
- Design system architecture
System Design and Documentation
- Document functional specifications (FS), technical specifications (TS), and solution design.
- Design system workflows, APIs, and integration points for. NET-based applications
- Ensure system designs are scalable, maintainable, and designed with enterprise standards.
- Review technical designs and ensure alignment with requirements
Application Development support
- Work closely with developers on .NET (C#, ASPNET, .NET Core)
- Guide development, testing, and deployment phases.
- Assist in code reviews and solution validation when necessary
Testing & Quality Assurance
- Define test scenarios, test cases, and acceptance criteria based on requirements.
- Support SIT (System integration test) and UAT (User acceptance testing)
- Validate functionality and ensure it meets business expectations.
- Coordinate defect tracking and resolution with development teams.
Production support and enhancement
- Provide L2/L3 production support for .NET applications.
- Analyze and troubleshoot system issues, perform root cause analysis (RCA).
- Support application releases, patches, and enhancements.
- Work proactively to identify improvement opportunities and reduce recurring issues.
Governance, Compliance & Best Practices
- Ensure adherence to SDLC, ITIL, and change management processes.
- Follow security, audit, and compliance requirements.
- Maintain proper version control and documentation standards.
Required Skills & Qualifications
Technical Skills
- Strong experience in .NET / C#, ASP.NET, .NET Core, and web services (REST, SOAP).
- Hands-on experience with IIS, Web application development, and Windows Application Development.
- Strong SQL skills with SQL Server (querying, performance tuning, troubleshooting).
- Experience with logging and monitoring tools.
- Experience with ITIL, ServiceNow, or any ticketing system process
- Experience supporting high-volume, business-critical applications, e.g., EDI
Analytical & Functional Skills
- Strong business analysis and problem-solving skills
- Ability to convert business needs into technical specifications
Soft Skills
- Ability to work under pressure in high-availability production environments (supporting manufacturing plants with an expected shorter resolution time)
- Strong communication and presentation skills with end users and business stakeholders
- Strong attention to detail and documentation discipline.
Education / Experience
- Degree in computer science, Information Technology, or related field (or equivalent experience)
- Min 5 years of experience in .NET/web application development or support area
- Understanding of manufacturing back office, shop floor operation, and trading companies’ operation is value added
- Eager to work on-call or non-standard hours (Asia time zone) whenever necessary
- Eager to travel occasionally as required
Skills Required
- .NET / C# development experience
- ASP.NET and .NET Core experience
- Experience with REST and SOAP web services
- IIS and web application development experience
- Windows application development experience
- Strong SQL skills with SQL Server (querying, performance tuning, troubleshooting)
- Experience with logging and monitoring tools
- Experience supporting high-volume, business-critical applications (e.g., EDI)
- Experience with ITIL, ServiceNow or ticketing system processes
- Minimum 5 years .NET/web application development or support experience
- Ability to provide L2/L3 production support and perform RCA
- Degree in computer science, IT, or equivalent experience
- Willingness to work on-call/non-standard hours (Asia time zone)
- Occasional travel as required
- Strong business analysis, communication, and presentation skills
- Understanding of manufacturing back office and shop floor operations
Mattel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mattel and has not been reviewed or approved by Mattel.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Unlimited paid time off for many salaried roles, generous holiday schedules, and flexibility programs are highlighted across company materials. Practices like half‑day Fridays or end‑of‑year breaks appear in some areas, though specifics vary by team and location.
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Healthcare Strength — Healthcare Strength: Comprehensive medical, dental, vision, and disability coverage is paired with an Employee Assistance Program, mindfulness tools, and on‑site fitness centers at key locations. Recent updates add a company‑paid at‑home cancer‑screening program for those enrolled in medical plans.
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Parental & Family Support — Parental & Family Support: Paid leave for new parents, phase‑back‑to‑work options, and global fertility and family‑building resources are emphasized. Select campuses offer on‑site childcare, and adoption assistance and caregiver support are included.
Mattel Insights
What We Do
We are a purpose driven company with a mission to create innovative products and experiences that inspire, entertain, and develop children through play. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. We operate in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
