Salary: £45,602 - £53,647 per annum
Location: Leatherhead – Carlton House – Hybrid
Hours: 36 hours per week
Contract Type: Permanent
We have an exciting opportunity for a Neighbourhood Response Manager to join the housing team in Leatherhead delivering housing operations services in the area, but with regular involvement with wider regional teams.
Managing a regional Neighbourhood Response Team, you’ll be responsible for ensuring that Clarion neighbourhoods are places that residents want to live and that our neighbourhood and estate services are delivered to a high standard meeting the neighbourhood’s needs. You’ll liaise with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.
Some of the key accountabilities include –
- Ensuring the Neighbourhood Response Team are provided with strong, effective and positive management that establishes a culture which drives performance and delivers high levels of customer satisfaction
- Leading in the development and monitoring of neighbourhood plans and local offers to ensure they are delivered successfully with positive outcomes for local neighbourhoods
- Ensuring that the Neighbourhood Response Team staff have a thorough understanding of and comply with Clarion policies, procedures and business processes
Please review the full role profile on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Not sure who we are and what we do? Click ‘apply’ to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Monday 16th January 2025 at midnight.
This is a hybrid role with a base location at our offices in Leatherhead.
Candidates will be expected to work from the office at least 2 days per week.
Applicants must be able to travel across the region as required.
This post is subject to Basic Criminal Record Check Clearance.
Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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What We Do
We are Clarion - the country’s largest housing association, We provide a home to 350,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability. We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have. We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most, We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future and we’re relentless in pursuing it
