At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.
Job DescriptionAre you an experienced ServiceNow expert ready to tackle complex challenges and lead our customers' digital transformation?
At Devoteam we are looking for a (Senior) ServiceNow Technical Consultant to join our team. In this role you will be responsible for designing, implementing and maintaining innovative ServiceNow solutions that meet the specific needs of our customers.
What will you do:
- You translate complex customer requirements into functional and technical ServiceNow solutions.
- You implement and configure various ServiceNow modules, including ITSM, ITOM, HR Service Delivery, CSDM and Custom App Development.
- You develop and maintain integrations with other business-critical systems.
- You solve technical problems and optimize the performance of ServiceNow.
- You work closely with customers, business consultants and developers to deliver the best possible solutions.
- We find cooperation very important. As a senior you share your expertise and guide medior and junior consultants.
- You organize design workshops with both internal and external stakeholders to further improve the user experience and adoption of the ServiceNow platform.
- You will support our ServiceNow developers as well as our project and commercial teams with designing ServiceNow solutions and making cost and effort estimates.
- You make recommendations for effective and cost-efficient workflows.
- At least 5 years of relevant work experience as a ServiceNow consultant.
- CSA (Certified System Administrator) certification is a must.
- ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB).
- Strong knowledge of scripting in ServiceNow (Javascript, Angular JS, JQuery, JSON).
- ITIL certification is a plus.
- Knowledge of SECOPS is a plus.
- Fluent in English.
- You are a strong communicator and team player.
- You are analytical, problem-solving and customer-oriented.
The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
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What We Do
Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. Creative tech for Better Change
