National Sales Manager

Posted 3 Days Ago
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Mashantucket, CT, USA
In-Office
Senior level
Events • Gaming • Travel • Hospitality
The Role
Leads national group and convention sales for Foxwoods Resort Casino, driving new business, revenue growth, account development, competitive RFP wins, and large-scale program bookings. Negotiates complex contracts, conducts site inspections and presentations, represents the resort at industry events, mentors junior staff, and supports room and catering revenue goals. Requires frequent domestic and international travel and flexible scheduling.
Summary Generated by Built In

The National Sales Manager is a senior member of the Resort Sales team at Foxwoods Resort Casino, responsible for driving new business development and revenue growth within the 300+ peak room night segment, a high-value and high-impact market for Foxwoods Resort Casino.

This role will focus on proactive outbound sales, national account development, and strategic positioning of Foxwoods in competitive RFP opportunities for large-scale programs. The National Sales Manager will play a critical role in expanding market share, increasing national visibility, and securing high-revenue group business that contributes significantly to both room and catering revenue goals. The National Sales Manager supports the resort’s broader financial and service goals while also contributing to team leadership, mentoring junior team members, and representing Foxwoods at key industry events and trade shows.

A minimum of (5) to (7) years of experience in hotel group or convention sales, including at least (2) years selling to markets of 200+ peak rooms in a luxury hotel or resort environment; high school diploma or GED is required; a college degree is preferred. This position requires demonstrated success in proactive sales success and new business development, strong research and solicitation skills, complex contract negotiations and a solid understanding of large-scale hotel operations. Exceptional customer service, communication, and interpersonal skills are essential, along with the ability to think critically and solve problems under pressure. Candidates must be proficient in Microsoft Office applications and sales systems such as Delphi or equivalent. Public speaking and the ability to conduct compelling site inspections and presentations are key to success in this role.

This position is eligible for quarterly and annual incentive compensation based on the achievement of individual booking goals and overall team revenue targets, as outlined in the current incentive plan.

A valid driver's license and the ability to travel domestically and internationally are required. The position demands flexibility in scheduling, including evenings, weekends, holidays, and frequent travel for sales calls, trade shows, and networking events.

Skills Required

  • 5 to 7 years of experience in hotel group or convention sales
  • At least 2 years selling to markets of 200 or more peak rooms
  • Experience in a luxury hotel or resort environment
  • High school diploma or GED
  • Demonstrated success in proactive sales and new business development
  • Strong research and solicitation skills
  • Complex contract negotiation experience
  • Understanding of large-scale hotel operations
  • Exceptional customer service, communication, and interpersonal skills
  • Critical thinking and problem-solving ability under pressure
  • Proficiency in Microsoft Office applications
  • Proficiency in Delphi or equivalent sales systems
  • Public speaking and ability to conduct site inspections and presentations
  • Valid driver's license
  • Ability to travel domestically and internationally
  • College degree
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The Company
HQ: Mashantucket, CT
2,400 Employees
Year Founded: 1992

What We Do

Foxwoods Resort Casino is a large integrated resort owned and operated by the Mashantucket Pequot Tribal Nation. Its offerings combine casino gaming with hotel stays, award-winning dining, top-tier entertainment, family attractions, shopping, and extensive guest amenities. The property includes more than 1,900 hotel rooms, expansive gaming floors, and over 175,000 square feet of meeting and event space, serving leisure travelers as well as business and event guests.

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