MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.
Plan and coordinate participation in sales activities including industry events to market the MCCNO to potential clients with a primary focus on business development in all assigned market segments with measurable goals and results.
- Research, propose, and confirm events to meet the determined annual revenue and hall day goals set by the leadership in the Sales Department.
- Contract events most efficiently utilize the MCCNO space.
- Follow established MCCNO sales procedures and best practices, while making recommendations to improve these procedures & practices where applicable.
- Conduct Site Visits with prospective clients taking the lead on all logistics regarding the Convention Center portion of the Site while collaboratively working with New Orleans & Company.
- Close sales leads and correspond with existing accounts in an expeditious manner.
- Cross-sell all of MCCNO’s profit centers to include food and beverage, technology and other services.
- Maintain, schedule and track regular contact of accounts in assigned market areas, as well as providing timelines for recommended follow-up as necessary.
- Regularly review account information and event details to ensure accuracy.
Demonstrate a thorough knowledge of the MCCNO Facility Use Contract/ Rules and Regulations and how they are applied.
- Properly communicate the Rules and Regulations to each Event Organizer to ensure full understanding when contracting.
- Negotiate contract language for each event that protects the MCCNO bringing in leadership and the legal team where needed.
- Ensure each client is providing all pre-show information in order to start the event in a positive manner.
Work cooperatively and expeditiously with the New Orleans and Company sales team and other peer groups within the hospitality to plan and execute joint sales efforts.
- Provide industry leadership within the convention sales industry.
- Participate in assigned industry/professional organizations.
Work collaboratively with MCCNO departments demonstrating a strong knowledge of all policies regarding safety, operations and work procedures.
- Efficiently submit receipts and required information for expense reports
- Participate on interdepartmental committees as requested or nominated.
- Take on assigned work or special projects as requested
- Ensure there is follow up with any unresponsive team members.
Other Skills and Abilities
- Prioritize and plan work activities, maintain confidentiality, perform under minimal supervision and work extended/irregular hours including nights, weekends and holidays as necessary. Ability to travel.
- Establish and maintain effective working relationships with diverse groups of people in high pressure situations with a goal of having the client become or continue as a repeat customer.
- Thorough knowledge of the national meetings and exposition industry and demonstrated experience in sales that includes new sales development and a proven record for closing such sales.
- Excellent written, verbal and presentation skills.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Four to six years of related experience and/or training in a convention, hotel, or large multi-purpose facility
- Thorough knowledge of the national meetings and exposition industry
- Demonstrated experience in sales, including new sales development and a proven record of closing sales
- Excellent written, verbal, and presentation skills
- Ability to travel
- Bachelor's degree from a four-year college or university
- CMP, CEM, and/or CGMP certification
New Orleans Ernest N. Morial Convention Center Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Orleans Ernest N. Morial Convention Center and has not been reviewed or approved by New Orleans Ernest N. Morial Convention Center.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with multiple protections such as short- and long‑term disability, critical illness, and life/AD&D, plus long‑term care. These elements indicate broad healthcare breadth for direct roles at the center.
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Leave & Time Off Breadth — Paid time off and paid holidays are included as core components of the package. These offerings provide predictable time away for eligible roles.
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Retirement Support — A formal retirement plan is explicitly included in the package, signaling long‑term financial benefits. This reflects a structured, stable approach consistent with a public‑entity employer context.
New Orleans Ernest N. Morial Convention Center Insights
What We Do
With 1.1 million square feet of contiguous exhibit space, an award winning staff and first class amenities, the New Orleans Ernest N. Morial Convention Center (MCCNO) is the sixth largest convention center in the nation and a consistent Top 10 host of the largest number of conventions and tradeshows annually. A leading rainmaker of the city’s hospitality industry, MCCNO event activity has produced $39.12 billion in economic impact since its 1985 opening, including $2.19 billion in new tax revenue.
