National Sales Executive Director ( Small Commercial )

| United States +80 more | Remote
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
The Small Business Sales Executive Director collaborates with CNA Small Commercial's critical, national agency and broker relationships. Responsible for relationship management, business development and analysis of a group of complex agencies. Recognized as a senior level expert in Agency Management. Coaches and Mentors peer group to meet objectives for profitable growth on a countrywide basis.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Develops and maintains agency relationships with the largest key, independent agencies, and brokerages. Work with internal and external stakeholders to develop a strategic partner plan for each assigned agency; identify what activities will be required for success and understand whom to leverage.
  • Monitors and drives financial results and sales behavior execution to ensure that critical agencies are maximizing their opportunities and focused on those initiatives that present the greatest opportunity for profitable growth. Understand the portfolio make-up of individual agencies and the assigned territory; focus on driving opportunities that maintain CNA's growth and profit objectives, including changing the book mix, when identified, to drive profitability.
  • Have a deep understanding of how each assigned agency and brokerage places small commercial business, across a multi-state footprint, and have strong relationships with agency leaders who help drive company placement decisions. Most agency relationships will have a high level of visibility with executive leadership that requires an ability to inform those leaders in an appropriate fashion and understand when to leverage those relationships to help drive an intended result. The ability to negotiate and communicate with the most senior leadership both internally and externally.
  • Identify opportunities for panels, book consolidations, or book-rolls - work with underwriting and product resources to determine possible fit and needs to execute; assist in the execution and measurement of active consolidations and book-rolls. Own the execution and understand what it takes for CNA to be in the top 3 carriers.
  • Through your agency interactions, market for program opportunities and bring any uncovered delegated underwriting authority opportunities to the programs team for consideration.
  • Understand usage of a digital rating platform (i.e. comparative rating platform) within assigned agencies and how they use that platform (if applicable); work to optimize results and understand decisions behind how CNA is displayed vs. other carriers.
  • Mentors and guides peer group and assists in the development of training. May be charged with special projects and presentations based on Agency Management expertise.


May perform additional duties as assigned.
Reporting Relationship
AVP, Production and Sales
Skills, Knowledge & Abilities
Leadership and management skills demonstrating integrity and professionalism.
Knowledge of the insurance industry, its products and services
Strong interpersonal and communication skills.
Ability to effectively interact with both internal and external business partners. Coaching and mentoring skills.
Sales and agency management knowledge and skills. Includes strategic planning and strong analytical skills to effectively manage agency planning concepts to drive consistent, profitable growth.
Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
Bachelor's Degree in marketing, sales or related field or its equivalent.
Leadership experience in sales, underwriting or marketing
Typically a minimum ten years of Insurance Sales experience with proven track record of results.
Small Commercial experience required.
#LI-KC2
#LI-Remote
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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