National Sales Consultant, Southeast (Remote)

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

The National Sales Consultant is a sales guide accountable for boosting revenue through proactive customer interaction, consultative selling, and account oversight. This job entails handling a designated territory or customer segment, uncovering new business possibilities, improving existing partnerships, and guaranteeing customer satisfaction across the complete sales lifecycle. The ideal candidate is a self-motivated, technology-fluent individual with a solid foundation in solution-oriented sales and enthusiasm for delivering value to customers.

• Develop and carry out strategic sales plans to achieve or surpass revenue goals across assigned accounts or territories.
• Identify, qualify, and transform new business opportunities through proactive outreach and consultative engagement.
• Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
• Conduct virtual sales calls, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
• Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
• Participate in conferences and virtual events to promote products and build relationships.
• Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation.
• Stay current on product offerings, industry trends, and competitive landscape.

(Required)

• 1+ years of successful experience in sales, account management, or customer-facing roles.
• Demonstrated capability to achieve sales goals through consultative and solution-focused selling approaches.
• Strong verbal and written communication skills with the ability to persuade and establish rapport with a variety of collaborators.
• Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment.
• Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
• Self-starter with a high degree of initiative, adaptability, and resilience.

• Bachelor’s degree or equivalent experience in business, marketing, or education.
• Experience in education, publishing, ed tech, or digital learning environments.
• Knowledge of specific market segments such as K–12, libraries, or career and technical education (CTE).

• Customer-centric approach with a focus on delivering value and building long-term relationships.
• Critical thinking and problem-solving skills.
• High energy, competitive spirit, and a drive to succeed.
• Cooperative colleague who can operate autonomously.
• Technologically proficient and eager to learn new tools and platforms.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.