Healthcare Australia (HCA) is Australia's largest provider of temporary and permanent staffing solutions to the healthcare industry, and a provider of direct support to aged care, NDIS, and disability service participants in their homes and the community across Australia.
Reporting to the Head of NDIS, the National Rostering Team Leader manages the Rostering team to ensure efficient and allocation of of support workers to fill the required shifts andmatch the right workers to support HCA client needs.
What you’ll be doing:
Lead and mentor the Rostering team to deliver accurate, timely rosters.
Optimise rostering processes to enhance client experience and staff utilisation.
Implement effective staff/client matching processes.
Work closely with Recruitment, Customer Care and Business Relationship teams.
Ensure compliance with awards, Fair Work legislation and NDIS Practice Standards.
Drive continuous improvement and workforce planning initiatives.
What we’re looking for:
3–5+ years’ experience managing teams in workforce management/rostering.
Strong understanding of NDIS, Aged Care or health-related services.
Proven leadership, coaching and mentoring skills.
Excellent communication and stakeholder engagement.
Confident with MS Office and CRM systems.
What we offer:
- Support and training from a friendly, experienced team
- A rewarding role where you’ll make a real difference
- Opportunities to grow with one of Australia’s leading healthcare providers
You’ll need a NDIS Workers Screening Check (dated within the last 12 months), a current Working with Children Check and a national police check.
Our culture and benefits:
We are a team, we never forget that we’re people-focused, and we respect relationships with each other.
At HCA you’ll be rewarded with:
- Being part of a well-respected Australian based organisation of more than 3,000 employees
- A day off for your birthday plus a rewards and benefits platform
- A fabulous discount on BUPA Private health Insurance – 7%!
- Salary Packaging - novated leasing available with Smart group
- Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
Similar Jobs
What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.
We're highly experienced:
With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.
We're dynamic:
HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.
We're human:
We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.
We’re prepared:
Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.
Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
