Job Summary
The National Partner Manager is responsible for developing and managing strategic partnerships that drive commercial and operational performance. Acting as a trusted advisor to senior stakeholders and partner organisations, the role focuses on aligning business priorities, identifying growth opportunities, and delivering sustainable business outcomes through strong relationship management and strategic influence.The role provides commercial leadership through financial planning, forecasting, governance, and performance management while delivering actionable insights to support business decision-making. The Business Partner Manager works cross-functionally with product, sales, operations, and executive teams to ensure alignment, optimise performance, manage risks, and unlock value across partner relationships.Job Description
Make the Connection. Shape the Future.
At Telstra, we’re all about creating better ways to empower our customers, our people, and our communities. As a National Partner Manager, you’ll be at the heart of driving strong partner alignment and relationship management—unlocking value, enabling collaboration, and delivering improved commercial and operational performance.
What You’ll Do
- Strategic Business Partnership: Work closely with senior leaders to shape strategy, prioritise initiatives, and align execution to business and financial goals.
- Business Performance & Insight: Provide actionable insights on performance, risks, and opportunities to drive informed, data-led decision-making.
- Commercial & Financial Leadership: Oversee financial performance, including budgeting, forecasting, and cost management to deliver EBIT and productivity targets.
- Planning & Governance: Lead business planning cycles, ensuring disciplined prioritisation, robust governance, and alignment across initiatives.
- Value Creation & Optimisation: Identify and drive opportunities to improve productivity, efficiency, and commercial outcomes.
- Stakeholder Engagement & Influence: Build strong relationships across executive and operational teams to align priorities and influence outcomes.
- Risk & Opportunity Management: Proactively manage business risks and identify opportunities to strengthen performance and resilience.
- Cross-Functional Alignment: Ensure coordination across teams (product, sales, operations) to enable effective delivery of business priorities.
What You’ll Bring
- Strategic thinking and business acumen
- Strong financial and commercial expertise (EBIT, forecasting, cost management)
- Executive stakeholder engagement and influence
- Data-driven decision-making and insight generation
- Planning, governance, and program oversight
- Ability to translate strategy into execution and outcomes
Qualifications:
- Relevant degree in Business, Commerce, Finance, or related discipline
- Extensive experience in business partnering, commercial management, or strategy roles within a complex organisation
- Proven track record of managing senior stakeholder and partner relationships to deliver measurable business outcomes
- Strong financial acumen, including budgeting, forecasting, and performance management (EBIT focus preferred)
- Experience in planning and governance, with the ability to drive disciplined execution across multiple initiatives
- Background in telecommunications, retail, or a related industry (highly desirable)
How We Work at Telstra
- Look Beyond: We see the big picture, strive for our customers, and learn and adapt to drive us forward.
- Work as One: We listen first, speak up, and align and commit to shared actions and accountabilities.
- Make a Difference: We do the right thing for our customers, communities, each other, and the environment.
Skills Required
- Strategic thinking and business acumen
- Strong financial and commercial expertise (EBIT, forecasting, cost management)
- Executive stakeholder engagement and influence
- Data-driven decision-making and insight generation
- Planning, governance, and program oversight experience
- Ability to translate strategy into execution and outcomes
- Relevant degree in Business, Commerce, Finance, or related discipline
- Extensive experience in business partnering, commercial management, or strategy roles within a complex organisation
- Proven track record managing senior stakeholder and partner relationships to deliver measurable business outcomes
- Background in telecommunications, retail, or a related industry
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
