We are excited to share an internal opportunity for a highly capable and motivated operations leader to step into the role of Viscount National Operations Manager – Pooling Australia.
This is a significant national leadership role within our Australian Pooling operations, responsible for leading the safe, reliable and cost-effective performance of our national network. The role plays a critical part in ensuring we deliver for our customers every day while continuing to lift our performance across safety, quality, service, cost, people capability and operational excellence.
Reporting directly to Trevor Gray, General Manager Operations & Supply Chain, this role will work closely with our teams and our external service partners to deliver strong outcomes across the national network.
Job DescriptionAbout this opportunity
This opportunity will suit someone who enjoys leading multi-site operations, solving complex operational challenges, building strong teams and working in a fast-paced customer-focused environment. It is a role where you can make a real impact — shaping how we plan, execute and continuously improve our Pooling operations across Australia.
Your key responsibilities will be to:
- Lead national operational planning and execution across the Australian Pooling network.
- Champion safety, environmental performance and quality standards across all sites.
- Drive reliable service delivery for customers while optimising freight, labour, maintenance and operating costs.
- Strengthen operational excellence through daily management, structured problem-solving and continuous improvement.
- Coach and develop operational leaders and build strong, accountable and engaged teams.
- Partner with internal teams and external providers to support growth, new business implementation and improved ways of working.
Your skills and experience
To be successful in this role, you’ll have:
- Lead national operational planning and execution across the Australian Pooling network.
- Champion safety, environmental performance and quality standards across all sites.
- Drive reliable service delivery for customers while optimising freight, labour, maintenance and operating costs.
- Strengthen operational excellence through daily management, structured problem-solving and continuous improvement.
- Coach and develop operational leaders and build strong, accountable and engaged teams.
- Partner with internal teams and external providers to support growth, new business implementation and improved ways of working.
About us
This is an exciting chance to take on a senior national operations role with broad visibility and influence across Viscount. You will play a key role in shaping the performance and future capability of our Australian Pooling network, and in supporting the business to deliver safe, reliable and customer-focused outcomes.
If you are ready for a new challenge and want to contribute to the continued success and growth of our Pooling business, we would love to hear from you.
Skills Required
- Experience leading multi-site or national operations
- Operational planning and execution experience
- Experience managing safety, environmental, quality, service, and cost performance
- Experience with continuous improvement and structured problem-solving
- Experience coaching and developing operational leaders and teams
- Experience working with internal teams and external service providers
What We Do
Pact Group operates across the whole Circular Economy, delivering diverse and innovative solutions for packaging, reuse, and recycling.
