National Key Account individual targets are achieved
Ensuring all CRM targets including visits, pipeline and quotation quotas are met
Develop and implement a customer strategy for all accounts within their portfolio in conjunction with the CDP and contract managers.We offer:
- Achieve business objectives for NKA within designated customer accounts (OI, Net Sales, Profit)
- Manage and develop their National Key account portfolio and pipeline including renewals; through the EOC process.
- Take responsibility for the sales process from forecasting enquiries and order to delivery
- Maintain and update CRM systems to show all customer visits and review meeting.
- Co-ordinate and respond to all tenders received in conjunction with relevant teams within the business.
- Respond and facilitate to any short term rental requirements. Identify profitable business opportunities from targeted accounts.
- Ownership of customer communication and stakeholder management.
- Collaboration with the LMH UK Regional Sales team to deliver the most effective customer solution and experience.
- Analysis of account profitability data, identification and proactive intervention to optimise performance.
- Assist in the resolution of aged debt and invoicing queries. Identify any health and safety concerns and advise any necessary recommendations, for both LMH employees and our customers.
Any ad-hoc duties as defined by your line manager.
Tasks and Qualifications:Required functional competencies /experience and qualifications:
- Relationship management
- Commercial acumen
- Strategic business acumen
- Results focused
- Stakeholder management (internal and external)
- Forecasting, planning and strategy development
- Negotiation skills
- Complex sales process understanding
- Product/solution knowledge
- Change management
- Forecasting and reporting skills
- Communication, presentation skills
Information Technology
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What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
